Store Manager

Scooter's Coffee
Millington, TN Full Time
POSTED ON 5/16/2023 CLOSED ON 1/7/2024

What are the responsibilities and job description for the Store Manager position at Scooter's Coffee?

Are you Amazing? We want YOU!

Scooter’s Coffee in Millington is looking for an Amazing Store Manager to lead a team of baristas to be Amazing!

With over 600 locations nationwide and just getting started in the Memphis area, Scooters Coffee is a fast-growing brand in the coffee industry. We are striving to hire Amazing People, to serve Amazing Drinks, Amazingly fast! We pride ourselves in creating a culture that is constantly adding value and developing the members of our teams. We are passionate about coffee and are looking for a strong leader with an Amazing personality to grow with our company.

A qualified store manager would enjoy the following job perks:

· Competitive salary paid bi-weekly

· Performance bonus & benefits

· Signing bonus

· Paid time off

· Fun & productive work environment

· One FREE specialty drink on-shift.

· All you can drink FREE brewed coffee on-shift

· Ongoing Leadership training

· Opportunities for future regional management positions

If you are Amazing, look no further and submit your application today!

Job Description

Store Manager

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter’s Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

DESCRIPTION

The Store Manager is responsible for all staffing, sales, and operations in a Scooter’s Coffee location. This role builds and leads a friendly, service-oriented barista team, sets a high-energy work pace, drives sales, increases profit, and demonstrates an engaged management style. The Store Manager exemplifies Scooter’s Coffee core values.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Ensure consistent and quality customer experience through proper staffing, execution of brand beverage recipes and techniques, and fostering the Scooter’s “Amazing” customer service experience
  • Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment
  • Interview, hire, train, and develop staff to demonstrate all company standards in customer experience and operations
  • Provide ongoing performance feedback and development for staff members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/improve performance
  • Maintain accountability in employees using progressive discipline process; partner with Field Brand Consultant and, when necessary, Human Resources to make termination decisions
  • Determine daily and weekly staffing requirements based on business need and create work schedules accordingly
  • Implement a varied schedule to develop employees, meet business needs, and maximize sales potential across all hours of operation
  • Contribute to store profitability by seeking opportunities to increase sales and by managing expenses
  • Maintain company standards in personal and store sales/performance metrics
  • Encourage and ensure full team participation in both setting store goals and developing action plans to accomplish goals
  • Ensure all cash handling, point of sale system, safety, and operational procedures are performed in an accurate, consistent manner
  • Maintain daily, weekly, and quarterly financial reports
  • Maintain final accountability for store operations

QUALIFICATIONS

  • Ability to work in Omaha, NE or designated training store for the first 4 weeks of employment
  • Ability to effectively teach and lead others
  • Excellent communication and interpersonal skills
  • Passion for working with people
  • Energetic, fast-paced, flexible work style
  • Ability to work cooperatively in a team environment
  • Strong problem-solving, multi-tasking, and administrative qualities
  • Ability to anticipate and respond to customer needs
  • 2 years of supervisory experience in a restaurant or retail environment

Disclaimer

The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job.

www.scooterscoffee.com

Job Type: Full-time

Pay: $32,500.00 - $78,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Paid time off

Experience level:

  • 2 years

Shift:

  • Morning shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Millington, TN 38053: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

Salary : $32,500 - $78,000

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