Quail Guide - Broadfield Plantation (Full-Time)

Basic Job Function:

Provide safe and enjoyable escort for quail hunt participants. Perform training and maintenance duties for dogs and kennels. Uphold and ensure compliance with all company and departmental policies and procedures

Use of Company Vehicle: Designated to drive a company vehicle

Minimum Requirements:

• Minimum (5) years experience in dog training, habitat management, arranging birds, hunt set up and quail hunts
• High School Diploma or equivalent credentials
• Must be Level 1 NSSA Certified or Level 1 NSCA Certified
• Excellent communication skills, both written and verbal
• Valid Georgia Driver’s License
• Must have a favorable driving history.
• Company policy requires that one must be 21 years of age or older to drive a company vehicle and pass a yearly Motor Vehicle Report (MVR) review
• Proficient with peripherals, copier, fax, telephone and calculator
• Must have ability to courteously present information to people in one-on-one and group situations
• Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
• Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
• Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
• Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
• Ability to easily adapt to organizational and environmental changes
• Must be flexible to working days, early mornings, evenings, weekends, and holidays
• Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy

Tasks/Responsibilities:

• Report to work at the scheduled time, neatly groomed and in a clean uniform
• Perform airport transportation for guests
• Assist guests in locating assigned rooms upon arrival
• Provide hunting and outdoor activity services to support guest
• Clean and prepare game
• Complete repairs and maintain equipment
• Performs building maintenance
• Become familiar with hunting areas in order to assign guest to there designated area safely
• In addition, other duties may be required as directed by your manager
• Learn the names and personally recognize our regular Guests and Members
• Record and bill orders accurately into the register system and process payments using guest/member cards in accordance with accounting procedures
• Welcome Guest and Departure Process
• Reservation Process: make sure reservations are entered into open course
• Housekeeping Procedures as needed between housekeepers twice weekly visit
• Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability
• If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
• Maintains cleanliness and organization in all work areas
• Uphold appropriate departmental standards of quality/timing
• Uphold and ensure compliance with all company and departmental policies and procedures
• Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
• Attends all scheduled employee meetings and brings suggestions for improvement
• Willing and timely execution of other duties as delegated by leadership

Physical Requirements:

• Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
• If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels
• Ability to perform repetitive tasks with accuracy
• Ability to lift, carry, pull and push up to 50 lbs intermittently throughout a shift
• Ability to read, write and communicate effectively in English, both written and verbal
• May be exposed to mechanical, electrical, chemical and fume hazards
• Maintain compliance with Company Resort Professional Image Policy