Customer Service Representative

Why work here? Because we are awesome! Legacy Veterinary Group has 6 hospital locations, and we work as a team. We are privately owned so you don’t need to worry about being under corporate watch!

We understand that an employee is an actual person and deserves to be treated as such. We value mental health and strive to promote a non-toxic working environment. We understand the importance of a healthy work-life balance and we want to give that to you. If our staff is happy then we can make our clients and our patients happy too. We are looking for someone who is compassionate, who can work in a team, interested in further educating themselves to better help their patients, someone who has integrity, and someone not only we, but our clients and patients can trust.

General skills we are looking for include, but not limited to, the following:

· Providing a welcoming environment for clients and patients by delivering exceptional client service

· Receive incoming calls, screen those that are handled by other health care team members and take care of routine calls. The routine calls include those seeking information about veterinary services.

· Appointment scheduling and management

· Communicating needs of clients and patients to medical team

· Medical record organization and collection

· Receive and process payments.

· Routine office duties such as scanning, faxing, etc.

This position requires compassion, kindness, strong communication and organizational skills with an emphasis on attention to detail. The ideal team member is collaborative, solution based and embraces a growth mindset.

· Previous veterinary experience is required for this position.

So, what do we offer to our employees?

· A $200 credit on your personal pet (up to two pets)

· Free exams, Free bloodwork, and 20% off additional services

· You will have access to Royal Canin, Purina for Professionals, and Hills pet food for a fraction of the retail value!

· You will receive 3 sets of company scrubs and a company jacket after 90 days of employment.

· 4-day work weeks and no working on the weekends!

• Flexible schedule with a focus on work-life harmony - You'll get PTO and have the time to use it!

Never stop learning!

We always want our employees to continue education whether it be going back to school, lunch and learns from our favorite vendors, or on the job training.

This is a Full-Time position and pay will range from $14-$17.

Have experience in the veterinary field? That is amazing!

Wanting to explore the privately owned, non-corporate life?

Apply with us and let us show you how veterinary hospitals should run and treat their employees!

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Benefits:

• Flexible schedule
• On-the-job training
• Paid time off
• Professional development assistance

Experience level:

• 1 year

Shift:

• 12 hour shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Ability to Commute:

• Asheboro, NC 27205 (Required)

Work Location: In person