What are the responsibilities and job description for the Appliance Technician position at Sears Home Services?
Sears Home Services - West is currently seeking an Appliance Technician to join our team in Santa Maria, CA
Pay: $21.00/hour plus overtime pay is available
Schedule: Monday - Friday, 7am to 5pm; occasional weekend hours based on business needs.
About:
Sears Home Services, dba Transform Home Services LLC, is a leading provider of Home Improvement, Protection, and Repair services nationwide. We serve over 10 million customers annually with services including Appliance Repair, Home Warranties, and Home Improvement solutions such as Kitchens, Windows, Doors, Flooring, HVAC, and more. We partner with most of the leading Home Services-related retail brands including Sears to help customers improve their homes and their appliances within.
Benefits:
- Medical, Vision, and Dental insurance offered
- Service van, specialized tools, and uniforms provided!
- Laptop computer and Smartphone for service calls
- Industry training and career growth opportunities
- Various incentive plans with great earning potential!
Responsibilities:
- Providing timely and quality repairs of customers' products
- Maintaining high-quality customer service and care
- Promoting and selling additional products and services
- Meeting key performance metrics and/or productivity goals
- Providing knowledgeable and courteous repair service
- Looking for ways to improve business performance and enhance the customer experience
- Communicating benefits of the Value Added Services Process to the customer
- Works with schematic diagrams and reports as needed
- This is a 100% travel-based position where the majority of time is spent driving and/or in a vehicle (domestic travel)
Qualifications:
- Must be at least 18 years of age for consideration
- High school diploma or general education degree (GED)
- Able to read, write, and speak English
- Valid state driver’s license with clean driving record
- Able to frequently bend, stoop, kneel, stretch, twist, reach, climb & lift/carry up to 75 lbs while accessing various interior and exterior landscapes with different levels of terrain
- Willing and able to work up to 100% travel (domestic)
- Willing and able to work variable and flexible hours, including overtime, weekends, and holidays, as needed
- Mechanical experience (professional AND/OR personal experience will be considered) including the ability to use a multimeter
- 1 years of hands-on residential appliance repair experience is preferred, but general hands-on electro/mechanical experience will be considered (professional AND/OR personal experience will be considered) including the ability to use a multimeter
- Experience using Quality Management System (QMS) process guidelines, preferred
really Hire and Sears Home Services - West are working together to find the best candidate for this job.
By applying, you agree to be contacted by our agent, really Hire, and receive updates via text and phone about your application.
Job Type: Full-time
Pay: $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Signing bonus
Application Question(s):
- What is your target salary for this job?
- What is the best phone number and best email address to reach you regarding your job application?
Education:
- High school or equivalent (Required)
Experience:
- clean driving record: 1 year (Required)
- Appliance repair or refrigeration: 1 year (Preferred)
- using a multi-meter for electrical current testing: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
- EPA Certification (Preferred)
Work Location: On the road