What are the responsibilities and job description for the Assistant Manager position at Self Storage?
AA Self Storage is currently hiring!
Position: AA Self Storage is seeking a full time Assistant Manager/Maintenance for the Wilmington, NC area. The ideal candidate would possess a positive attitude and enjoy providing excellent customer service. We want a self-motivated individual with customer service experience, retail or property management experience, and a team player. This is a full time position. Our offices are open Monday-Friday, 9 AM to 6 PM, Saturday, 8 AM to 2 PM, and CLOSED Sunday. Pay is $15 per hour or based on experience.
About Us: We currently have 15 locations throughout North Carolina and Virginia, and we pride ourselves on giving our customers an outstanding experience through excellent customer service. Our company is focused on building relationships, doing the right thing, and maintaining high standards.
Job Responsibilities:
First point of contact for new and existing customers
Inputting customer information accurately for lease agreements, payments, move outs, and auctions
Handling and balancing of cash, cards, checks and money orders daily
Maintaining the facility’s Pristinely Clean policy, which includes inside and outside of the facility:
Picking up trash, cutting locks, vacuuming, dusting, etc.
Preparing daily and weekly reports in Microsoft Excel and Word
Attention to detail and accuracy when performing all job responsibilities
Job Requirements:
Ability to present yourself professionally at all times
Excellent customer service skills when dealing with new and existing customers, whether it be over the phone, in person, or via email
Experience in handling cash, cards, checks, and money orders
Computer skills: Microsoft Office (Word, Excel, Outlook, and Gmail)
The capability to thoroughly learn the storage software programs during the 90-day training period
Physically able to perform cleaning and maintenance requirements
Two years of work experience in customer service. Previous experience in property management is a plus
Flexible with schedule and the ability to work Saturdays
At times able to work under little to no supervision
Attention to detail
Ability to multitask
High school diploma or GED required. Associate's degree preferred.
Must be reliable with a valid Driver's License
Clean background check and drug test
Pay: $15 per hour or based on experience
Benefits:
Health, Vision, and Dental Insurance
Teledoc to make it easier to see a Physician
Life insurance at no cost to you
Paid Time Off
7 Paid Employee Holidays
Retirement Plan
Employee Discounts
(Some benefits may have a wait period.)
AA Self Storage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 2 years (Preferred)
Ability to Relocate:
- Wilmington, NC 28411: Relocate before starting work (Required)
Work Location: In person
Salary : $15
