SUPERVISOR - SLOT TECHNICIAN

Overview

Seminole Classic Casino pioneered Indian gaming when it opened as the country’s first large stakes bingo hall in 1979, eventually expanding with gaming machines and poker. The landmark casino is now home to over 1,000 state-of-the-art, newest-title slot machines and other local favorites such as Diamond Lottos, Fort Knox, Pirate’s Loot. The gaming leader also offers 24/7 live table game action with games including Blackjack, Baccarat, Spanish 21, Three Card Poker and many more. Seminole Classic Casino also features the Hollywood Hall entertainment pavilion and the Stage Bar, a full-service bar that features live entertainment nightly. Patrons can enjoy the EATstreet dining area with food options such as Soygood, Slice and Mojoe as well as a burger and wing joint named Flying Cow.

Our Commitment to Service:We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.

Responsibilities

The Slot Technician Supervisor is responsible for the leadership and management of the technical employees and department. This includes management of all equipment, systems, new product education, and repair.

Essential duties include, but are not limited to:

• Supervises the training and skill development of Slot Technician employees & staff performance, ensuring strict adherence to Casino policies and procedures
• Coordinates machine relocation, machine conversions and daily machine maintenance
• Assists in planning, developing and implementing Slot game, bank or layout changes
• Responsible for dealings with any outside vendors pertaining to the technical side of the Slot department
• Reviews, recommends and/or revises policies and procedures within the SLOT Department that support the organization's initiatives and enables department to operate in an efficient, cost-effective manner
• Creates and maintains preventive maintenance and repair programs in order to ensure Slot machines are in good working order and down times are minimized
• In coordination with Slot Operations management, analyzes current physical layouts of slot machines and recommends appropriate changes that most effectively enhance utilization, manpower and floor space
• Ensures efficient operation and repair of Slot machines and related gaming equipment, ensuring par levels of supplies and parts
• Participates in special projects as assigned, and coordinates and oversees slot technical conversions and modifications
• Maintains a clean, safe, hazard-free work environment within area of responsibility
• Other duties as assigned by Management

Qualifications

• Associates degree in a related field preferred, and 3 years of related experience, or an equivalent combination of education and/or education
• Slot Technician experience required
• Knowledge of the technical detail of all SLOT machines. Ability to diagnose and repair slot machines
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals
• Must be able to communicate effectively in English, specific to position duties and responsibilities
• Must be able to complete standard Seminole Tribe of Florida forms and reports
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance
• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedure

Work Environment:

• Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise as well as in the back of house of the casino, which can be faced-paced with excessive noise.
• On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell.
• The employee must frequently lift and/or move up to 80 pounds.
• Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Closing:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check

• Criminal Background Check

• Drug Screen