Outside Sales and Outreach Representative

Send White Box
Baltimore, MD Remote Full Time
POSTED ON 1/22/2022 CLOSED ON 3/20/2022

What are the responsibilities and job description for the Outside Sales and Outreach Representative position at Send White Box?

The White Box Outside Sales and Outreach Representative is a Part-Time position with the opportunity to be hybrid, depending on team needs and schedule.

The main function of this role is to:

  • Authentically educate potential clients about the White Box service; including but not limited to: agents, brokerage teams and leaders, and administrative assistants.
  • Garner leads through outreach - including but not limited to social media, cold calling, and referral sources
  • Convert leads into sales to achieve target goals
  • Develop and maintain relationships with a broad network of referral sources and leads.
  • Find opportunity in new markets and communicate this opportunity up
  • Track outreach and communicate status to team lead
  • Support client intake and management
  • Further iterate on our developed best practices for shepherding clients through our processes and providing them with the highest quality of care

As an outside sales and outreach representative, you represent the White Box team, the client gifting program and agents’ excellence! Your main goal is to enroll clients into our sales pipeline by helping prospects understand the value of the White Box service. Please note, this position is people-focused, and requires considerable time on the phone and in Zoom and Google meetings, so extroverted personalities will do best in this particular role.

This role could be for you if:

  • Talking with new people daily brings you energy and excitement.
  • You truly care about our product - bringing agents new business through referrals and retainment, and surprising and delighting people is something you love
  • You have extreme attention to detail, can make people feel special, and sell ice to penguins if you knew it would truly enhance their lives
  • You can leverage excellent communication skills, follow up, deep product knowledge and business acumen to build relationships
  • You can work independently but also understand when to loop in your team for additional supports
  • You overcome tough obstacles with ease and grace without overstepping
  • Hearing “no” on the other side of the line doesn’t deter you, and getting to yes is an exciting challenge for you.
  • You are approachable through all means of communication, and you truly care about the other person [and their business] on the other side of the phone

Salary & Benefits:

  • We offer a competitive package based on experience
  • Bonuses
  • Remote Work
  • Mileage reimbursement
  • Healthcare
  • Paid Time Off and Sick Time

Preferred Requirements:

  • Bachelor’s degree from an accredited college or university
  • Experience in sales, client care, business or related field
  • Demonstrated abilities in outreach and marketing
  • Ability to travel 1x a year

Skills:

  • Ability to maintain 8 hours of daily focus on computer/phone
  • Ability to effortlessly pick up the phone and call agents and clients-if the thought of calling new people makes you nervous, this position is not for you
  • Ability to perform at a high level while working autonomously in a remote or busy office environment
  • Ability to create and project manage relevant initiatives, follow through on all deadlines, and demonstrate clear and consistent results
  • Ability to adapt and go with the flow--we are a small company with big vision and during this growth period, our protocols are changing rapidly
  • Experience with software and programs including Google Docs/Apps, spreadsheets, Customer Relationship Management (CRM) software - ie. Sales Force, Twilio, Zoom, social media

Job Type: Part-time

Pay: $30,558.00 - $45,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Bonus pay
  • Commission pay

COVID-19 considerations:
All employees are required to wear a mask in the office or in meetings with close proximity to others. Send White Box is able to function 100% remotely should the situation merit work from home etc.

License/Certification:

  • Driver's License (Preferred)

Work Location: Multiple Locations

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