What are the responsibilities and job description for the Junior Account Manager position at SendaRide?
Benefits:
We are a community-based health equity management company that enables access to clinical and supportive services, primarily using transportation and logistics. As an Account Manager, you'll play a crucial role in promoting our products and services, driving sales, and contributing to the growth of our organization.
How We Work (Our Corporate Values):
We are seeking a motivated Junior Account Manager to support our sales team and growth. The ideal candidate will have a proven track record of B2B sales preferably within healthcare services, supportive care services, or related markets. This role primarily involves identifying, prospecting, and qualifying prospective clients, coordinating presentation appointments to drive sales of our transportation services and solutions and providing account management service to assigned accounts. Farming and prospecting will account for :60% of the job duties.
Department: Business Development
Reports to: Senior Account Manager
Schedule
Full Time: Monday through Friday 9:00am to 5:30pm (EST)
Location: Remote
Protected Health Information
Position may have access to Protected Health Information as part of their job and will be required to maintain HIPAA standards related to patient confidentiality.
Responsibilities
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
We are a community-based health equity management company that enables access to clinical and supportive services, primarily using transportation and logistics. As an Account Manager, you'll play a crucial role in promoting our products and services, driving sales, and contributing to the growth of our organization.
How We Work (Our Corporate Values):
- Listen to Needs and Respond with Solutions: We are committed to understanding needs and providing tailored solutions.
- Go Above and Beyond: Minimum effort isn’t in our vocabulary; we strive to exceed expectations.
- Act with Care, Compassion, and Respect: We treat our teammates, care partners, riders, and clients with care, compassion, and unwavering respect.
- Proactively Help Others: We actively seek ways to support and uplift others.
- Admit Mistakes and Learn From Them: We take accountability rather than shifting the blame. We quickly raise our hand when something goes wrong and embrace errors as opportunities for growth and progress.
We are seeking a motivated Junior Account Manager to support our sales team and growth. The ideal candidate will have a proven track record of B2B sales preferably within healthcare services, supportive care services, or related markets. This role primarily involves identifying, prospecting, and qualifying prospective clients, coordinating presentation appointments to drive sales of our transportation services and solutions and providing account management service to assigned accounts. Farming and prospecting will account for :60% of the job duties.
Department: Business Development
Reports to: Senior Account Manager
Schedule
Full Time: Monday through Friday 9:00am to 5:30pm (EST)
Location: Remote
Protected Health Information
Position may have access to Protected Health Information as part of their job and will be required to maintain HIPAA standards related to patient confidentiality.
Responsibilities
- Identify and research prospective clients.
- Engage with prospective clients through outbound calls to understand their pain-point, needs, objections and purchasing process to qualify them as a sales opportunity.
- Work with the sales team to identify tailored solution recommendations.
- Schedule subsequent formal sales appointments with prospective clients and the sales team.
- Maintain accurate records of sales activities, including calls, emails, and follow-ups, using our CRM system.
- Collaborate with the sales team to strategize and execute sales plans effectively.
- Stay updated on industry trends, competitor activities, and market conditions.
- Meet and exceed weekly and monthly production targets.
- Complete weekly and monthly pipeline reports
- Create and refine sale’s call and email scripts.
- Maintain accurate records of client interactions, transactions, and sales activities.
- Develop and maintain strong, long-lasting relationships with existing clients.
- Serve as the main point of contact for client inquiries, concerns, and strategic discussions.
- Ensure client satisfaction through regular communication and proactive issue resolution.
- Other duties as assigned.
- Ability to read, speak, and hear English.
- Experience with Microsoft Office, including SharePoint, Teams, and Excel
- Exceptional attendance is a requirement to fulfill role expectations.
- High speed internet access
- Quiet dedicated workspace
- Enthusiasm and positive solution driven mindset
- Previous experience in sales, preferably in the healthcare industry
- Strong communication, negotiation, and interpersonal skills
- Creative problem solver mentality
- Self-motivated with a results-oriented mindset
- Proven ability to meet and exceed sales targets
- Familiarity with CRM software and sales processes
- Experience with video conferencing service such as Microsoft Teams, Zoom, or Google Meet
- Ability to work independently and as part of a team
- Flexibility to adapt to changing priorities and a fast-paced environment
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