Sentara Health is currently seeking a Team Lead, Patient Access Representative at our Sentara Princess Anne Hospital in Virginia Beach, Virginia.
Hours/Shift: Full-Time, Days, on call required and possible alternating weekends and holidays.
Sentara Benefits:
We are setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. Sentara offers exciting benefits including medical, dental, vision, paid annual leave, paid parental leave, emergency caregiver leave, educational assistance, student loan paydown, 403(B), 401(K) and more! For more information about our employee benefits click Benefits - Sentara (sentaracareers.com)
Position Overview:
The Patient Access Team Leader is a working resource to the patient registration teams. Responsibilities include registering patients for the Emergency Department, and/or various registration areas of the hospital. The Patient Access Team Leader also assists the Team Coordinator and department leadership by serving as registration system super-user, taking on-call rotation during the week and on the weekends, participating in the interviewing process, preparing and reviewing reports, performing QA audits, mentoring and training staff, managing department supply levels, and participating in meetings and workgroups. The Team Lead is required to meet the written requirements and competency to serve as a preceptor and to provide department orientation. If you desire, there are promotional opportunities in Patient Access such as a Team Coordinator.
Click https://youtu.be/5J3AFqVhS8w to hear Jasmine tell us about a day in the life of a Patient Access Representative with Sentara Health.
Education Required:
High School Diploma or equivalent
Experience Required:
*Associate or bachelor’s degree in Lieu of two years of experience*
Certifications Required:
One of the approved professional certifications must be obtained within 6 months of hire, CHAA, CRCR, or CRC.
Keywords: #INDEED, Customer Service, Patient Registration, Data Entry, Front Desk, First Point of Contact, Leadership, Insurance Verification, Talroo-Allied Health, Non-clinical, monster
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