What are the responsibilities and job description for the Sr Program Manager position at Serco North America?
Position Description
IT Infrastructure and Modernization Program Manager
Serco brings together the right people, the right technology, and the right partners to create innovative solutions that make a positive impact for citizens and address some of the most urgent and complex challenges facing the modern world. Our vision is to be the partner of choice to Federal and Civilian agencies with a purpose of impacting a better future!
Serco has an exciting opportunity for an experienced and results-driven IT Infrastructure and Modernization Program Manager to lead strategic enterprise-wide initiatives aimed at enhancing technological capabilities. Your combination of technical expertise, program management skills, and leadership capabilities will drive IT infrastructure modernization projects. This role requires a forward-thinking individual with a proven track record in managing complex programs, fostering collaboration, and ensuring the successful delivery of enterprise-wide IT initiatives with large Federal Civilian agency. This position is based out of the Atlanta Georgia Metro area reporting to the VP of Federal and Civilian agencies. Successful candidates must be willing to undergo a background investigation and able to gain a public trust clearance.
In this role you will:
Qualifications
To be successful in this role you will have:
- Bachelor’s degree in information technology, Computer Science, or a related field; Master's degree preferred.
- Experience in managing complex enterprise-wide IT infrastructure programs for large Civilian Agencies strongly preferred.
- Strong understanding of IT infrastructure components, technologies, and modernization strategies to include Service Now.
- Program Management Professional (PMP) certification or equivalent is a plus.
- Experience managing large teams to include vendors and subcontractor effectively and direct resources as needed.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to adapt to change, think critically, and drive results.
- Public Trust Clearance.
Contingent Based on Contract Award
If you want to make an impact for a better future every day, please apply now for immediate consideration.
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000 employees strive to make an impact every day across 100 sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
