Employment Services Manager

The State Employee Oversight Manager, will play a critical role in ensuring the efficient and effective operation of TWC Workforce Development Specialists. They are responsible for overseeing and managing state employees within the department, promoting a culture of accountability, compliance, and excellence.

 Responsibilities:

1. Personnel Management:

   - Supervise, lead, and mentor a team of state employees, including hiring, training, and performance evaluation.

   - Foster a collaborative and inclusive work environment that values diversity and promotes teamwork.

   - Resolve employee issues, conflicts, and concerns in a fair and timely manner.

2. Strategic Planning:

   - Collaborate with senior leadership to develop and implement departmental strategies and objectives.

   - Ensure that departmental goals align with the broader goals and initiatives of the state government.

   - Monitor progress and adjust strategies as needed.

3. Compliance and Oversight:

   - Establish and maintain procedures to ensure compliance with state regulations and policies.

   - Oversee the implementation of state guidelines and standards within the department.

   - Conduct audits and reviews to assess compliance and identify areas for improvement.

4. Performance Evaluation:

   - Implement performance measurement systems and key performance indicators (KPIs) to assess employee and departmental performance.

   - Identify opportunities for process improvement and efficiency gains.

   - Provide regular reports on departmental performance to senior leadership.

5. Employee Development:

   - Identify training and development needs for employees and coordinate appropriate programs.

   - Foster a culture of continuous learning and professional growth.

   - Support succession planning efforts within the department.

6. Budget Management:

   - Collaborate in the development and management of departmental budgets.

   - Ensure responsible allocation of resources and adherence to budgetary constraints.

7. Stakeholder Engagement:

   - Build and maintain positive relationships with internal and external stakeholders.

   - Serve as a point of contact for inquiries and concerns related to the department's operations.

Qualifications:

- Bachelor's degree in Public Administration, Business Administration, or a related field (Master's degree preferred).

- 5 years of experience in public administration, state government, or a similar role.

- Strong knowledge of state regulations, policies, and procedures.

- Excellent leadership and team management skills.

- Strong communication and interpersonal abilities.

- Analytical and problem-solving skills.

- Experience with budget management and financial oversight.

 Physical demands and work environment:

The physical demands and work environment characteristics describe here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

• PHYSICAL DEMANDS: While performing duties of the job, employee is occasionally required to stand; walk; sit; for long periods of time. Employee must be able to drive for extended periods of time. Employees must occasionally lift and /or move up to 25 pounds, must be able to set up display area.
• WORK ENVIRONMENT:  Fast paced, demanding physically and mentally, will be in constant communications.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.