What are the responsibilities and job description for the Software Trainer position at Serraview?
iOFFICE SpaceIQ is making workplaces smarter and employee experiences better. Businesses that need a centralized data-driven platform to make better informed decisions about real estate, want to plan and manage a more productive and efficient work environment, and want to give their employees a frictionless experience so they can do their best work, come to iOFFICE SpaceIQ. Our mission is to help businesses of all sizes reach their full potential by creating great workplaces that attract and retain the talent they need to grow and succeed. If you are looking for a dynamic, entrepreneurial career opportunity, join SpaceIQ and our suite of products: Archibus, Serraview and SiQ in transforming the workplace.
We are seeking an experienced Software Trainer to train customers on software packages in both face to face and remote scenarios.
You Will:
- Conduct training sessions either on-site, via webinar, or at client locations for iOFFICE/SpaceIQ software suite
- Conduct technical training needs assessment by collecting information pertaining to assigned projects, procedures, workflow, reports, and understanding job-specific functions and tasks
- Create and maintain instructor materials such as custom training manuals
- Maintain technical knowledge of applications by reviewing and understanding enhancements released
- Demonstrate our software to trainees and software administrators
- Build short proofs of concepts to show product capabilities
You Have:
- 1 yrs experience training experience
- Facilities management or other IWMS experience
- Archibus experience is highly preferred
- CS degree, coding or programming experience very helpful
- The ability to work within US or Australia time zones
- Auto CAD or Revit experience is a big
- Experience with Curriculum development, training, strong presentation skills
- Willingness to travel 30% as required
You'll Get:
- Health, Dental, & Vision
- Dependent, Spousal and Domestic Partner coverage available
- Up to $1000 Company HSA Contribution
- Medical, Dependent Care and Limited FSA Accounts
- Income Protection and Replacement - 100% Company Paid
- Short Term Disability
- Long Term Disability
- Life Insurance
- Cash accumulation and Work/Life balance
- Up to 4% - 401(k) company match (immediate 100% vesting)
- 10 Paid Holidays
- Flexible PTO
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Equal Opportunity Employer/Veterans/Disabled