Service Concierge

About Us:

Minority owned and operated, since 1978 we’ve been committed to serving our customers, our teams, and our communities through comprehensive and innovative building maintenance services. Unwavering with our impeccable Service standards, we are motivated by technology and innovation, genuinely committed to sustainability, inspired by our family of team members, involved in the communities we serve, and super proud of our industry awards and recognition. Once again recognized as a Top Workplace for 2023! Come be a part of our Service by Medallion family.

Summary:

As our Receptionist, you will be the first point of contact for everyone who visits the Mt. View office. This person needs to be a service-oriented individual who is committed to providing exceptional service while managing administrative responsibilities, with a positive attitude, is a forward-thinking problem solver, and is passionate about fostering our tight-knit and collaborative company culture.

Essential duties include, but are not limited to:

• Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
• Meet and greet all arriving gests and ensure they sign in via guest management system (Envoy)
• Revise and update documents as needed
• Receive incoming mail and packages, as well as coordinate outgoing mail and delivery of express mail services
• Issue temporary badges
• Route request to the Facilities team
• Provide customer service, internal and external
• Prepare expense reports and audit invoices
• Prepare meeting agendas and event calendars
• Interaction with all levels of operations
• Provide support to other groups as directed by direct supervisor
• Create summaries and analyze data
• Manage deadlines and audit time logs
• Collaborate with internal departments to source or clarify information and company events
• Research information for various projects
• Coordinate meetings with employees and vendors
• Offer/provide refreshment
• Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, travel, and personal errands.
• Maintains customer confidence and protects operations by keeping information confidential.
• Other related duties as assigned by direct supervisor.
• Follow all established company policies, protocols, and guidelines

Requirements:

• Ability to work in a fast paced work environment
• Possess great customer service and interpersonal skills
• Exhibit initiative, responsibility, flexibility, and leaders
• This position requires flexible hours
• Work well as a team and individually
• Ability to lift and move up to 25 lbs
• Exhibit excellent written & editing skills
• Communicates verbally in an effective, clear and concise manner;
• Computer skills (MS Work, MS Excel, MS PowerPoint, MS Outlook Illustrator/Photoshop or InDesign)
• Ability to juggle multiple tasks and adjust to changing schedules and priorities; maintain organization in a changing environment, and maintain flexible attitude & approach towards assignments.

This job is located in Mt. View, CA.

Schedule: Monday to Friday 8:00 AM to 5:00 PM // Weekends OFF!!

Compensation: $21.00 (hourly)

Join the Service by Medallion Family!

*Flexible Work Schedules.

*Safe Work Environment.

*Equal Opportunity Employer

-------------------------HABLAMOS ESPAÑOL! APLIQUE AHORA!----------------------

Job Type: Full-time

Pay: $21.00 per hour

Benefits:

• Health insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• No weekends

Application Question(s):

• Undergo Background Check
• E-verify

Experience:

• Front desk: 1 year (Required)
• Communication skills: 2 years (Required)
• Customer service: 1 year (Preferred)
• Janitorial: 1 year (Preferred)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)

Ability to Relocate:

• Mt. View, CA: Relocate before starting work (Required)

Work Location: In person

Salary : $21