Branch Manager/General Manager

We are the nation’s largest ServiceMaster franchise company and we have a location in Madison, WI that offers its employees on-the-job training, opportunity for career advancement, while helping people in need.

Who we are: ServiceMaster DSI provides restoration in Madison, WI and surrounding areas. With continued investment in education, the latest tools and technology, and expert training, we are industry leaders in disaster restoration cleaning and are known for the great care we take with clients and employees alike.

• Our community-like work environment focuses on providing extensive training to service our clients with the most advanced equipment in the restoration industry.
• We believe that engaged and happy employees make ServiceMaster DSI an amazing place to work where we are always ready to help families and businesses recover from fire and water damage.

The Position: We are looking for a Branch Manager/General Manager This position is responsible for coordination and control of branch production operations, ensuring efficient, safe and profitable operations. This includes ultimate responsibility for branch marketing, sales, and services provided by all branch service divisions for customers, and for the supervision of the Project Manager staff and Operations staff.

Benefits:

• Medical, Dental, Vision along with other supplementary plans
• 401K
• Generous PTO
• Yearly Bonus Eligibility

Requirements:

• Good communication skills.
• Previous production, sales, and management experience.
• Previous project management experience is highly desired
• Valid Driver’s License
• Reliable transportation
• Ability to travel out of town
• Able to move and/or lift 50 lbs.
• Pass background check and drug screen
• Educational: College Degree
• Four Year Degree in Business Management highly desired

Duties and responsibilities

• The Branch Manager/General Manager is responsible for the coordination and control of branch production operations, ensuring efficient, safe and profitable operations.
• Monitor the day-to-day running of business to ensure smooth progress.
• Ensures all customers are satisfied with all services performed and assist Customer Service and Marketing to efficiently resolves all customer complaints.
• Personally, maintain contacts with past customers, also contact prospective customers to increase our business, and supervise to ensure Project Managers and Superintendents do the same.
• Ensures the necessary equipment is assigned and available to each project.
• Ensure all employees are productively scheduled and assigned to customer projects according to the need of the customer and the ability of the employee.
• Ensure the safety of all assigned employees by continuously promoting safety, by maintaining all physical plant and equipment for safety, through enforcement of the company’s written safety program, and by conducting regularly scheduled safety meetings with production personnel.
• Together with the Regional Director of Operations, ensure variable expenses (labor and supplies) meet budgeted target percentages.
• Establish weekly production goals for each Service Division. Provide the Regional Director of Operations with weekly metrics monitoring the performance of the division.

Why Should You Apply?

• Competitive compensation
• Great Benefits
• We work together – openly and cross-functionally because it enables us to build relationships, learn together and win as a team.
• We go above and beyond for our clients and you’ll find that we have a dynamic environment where learning and growth opportunities are abundant and hard work and results are awarded.

If you’re looking for a challenging and fulfilling career, be part of the ServiceMaster DSI family.

Equal Employment Opportunity Employer/Vets Welcome Here!