What are the responsibilities and job description for the IAM Analyst position at ServiceNow?
Job Title: IAM Analyst
Location: San Diego, CA or Chicago, IL
Job Description
This position is specialized in providing end-to-end IAM lifecycle from HR driven processes (Joiner, Mover, Leaver, Conversion, User Access Revalidation) to Application enrollment to IAM services and role-based access governance (e.g., managing role lifecycle management processes). As an IAM Analyst on our Identity and Access Management team, you will be responsible for and/contribute in the following areas:
Essential Functions
- Engage with the business users at different levels to understand Application Owner business needs, analyze, document, evaluate and prioritize the requirements and make recommendations on the solution and implementation.
- Drive numerous project deliverables that support the program, including functional, non-functional specifications, data mapping transformation, solution design, process diagram, acceptance criteria, UAT scripts and other project artifacts.
- Work effectively with the solution and technical teams to help them understand the specifications requirements for technical development, testing and implementation.
- Identify test scenarios, execute testing in support of UAT.
- Provide functional leadership during technology enhancements upgrades implementations and work successfully as a liaison with various internal business technical partners.
- Partner with the support organization to provide training, support and technical assistance to operations team and end users.
- Participate in Agile scrum team, write, enhance, research user stories and be responsible as business lead and central subject matter expert.
- Help streamline work process to improve efficiency and consistency.
- Work with global Development team to ensure effective handover of work assigned.
Company
Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.
People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
Team
Come join the IAM Development team and work with a talented group of developers
implementing next generation Identity and Access management system using SailPoint IdentityIQ in ServiceNow.
