Talent Acquisition Specialist

About Serving Spirit Home Care

The mission of Serving Spirit Home Care is to provide exceptional companions and caregivers to seniors so they can enjoy health and happiness in mind, body, and spirit. We are committed to fundamentally reconceptualizing what it means to age.

Our locally owned business is founded on the principle of joyfully serving others’ needs first. We believe that senior care must include loving care for the mind, body, and spirit. We serve the mind and heart!

Serving Spirit has intentionally built a dedicated team of compassionate caregivers with the utmost integrity. Our experienced caregivers are highly skilled, licensed professionals, who are thoroughly screened, bonded, and insured. Be Part of our Team and Make a Significant and Positive Impact in the Lives of our Seniors!

About the job

As a Talent Acquisition Specialist at Serving Spirit Home Care, you will play a critical role in ensuring the success and smooth operation of our Talent Acquisition team. We are seeking an organized and detail-oriented professional who can seamlessly manage caregiver onboarding, compliance, and office support tasks. This position reports directly to the Manager of Talent Acquisition & HR and involves working closely with various teams to uphold the company's commitment to quality care and service.

Key Responsibilities:

1. Caregiver Onboarding and Compliance:

• Assist the Manager of Talent Acquisition & HR, with caregiver recruitment, onboarding, and compliance.
• Contribute to shaping and executing caregiver recruitment strategies.
• Help screen caregivers over the phone, and look over resumes.
• Support caregiver compliance initiatives, including maintaining files, reminders, and obtaining necessary documentation.
• Collect necessary signatures and documentation from caregivers.
• Handle tasks such as sending pay stubs, running CBCs, and setting up caregivers in Payroll & Wellsky.
• Assist in preparing and distributing 1094s, and W2s as needed.

2. General Office Team Support:

• Answer phones and monitor incoming texts in Vonage. 
• Assist in filling shifts as needed, and contribute to strategic staffing ideas.
• Support the Client Care Manager (CCM) in managing gifts, and cards for clients.
• Assist with office maintenance tasks.

3. Billing:

• Ensure timely and accurate processing of all client bills.
• Generate and send out invoices to clients in a timely manner, maintaining a professional and courteous approach in all communications.
• Address client inquiries and resolve billing-related issues promptly and effectively, providing exceptional customer service to maintain client satisfaction.
• Assist in the processing of long-term care insurance claims, ensuring all necessary documentation is completed accurately and submitted in a timely manner.

Qualifications & Skills:

• 0-3 yrs experience in Homecare, recruitment, HR or other relevant experience.
• Organized and detail-oriented individual with a commitment to maintaining high standards.
• Excellent verbal and written communication with strong interpersonal skills. 
• Proficient in Google suite/Microsoft Office, comfort in learning ATS and client care management software systems.
• Must have a high level of integrity and appropriately handle confidential information.
• Ability to work and thrive in a fast-paced environment.
• Commitment to upholding the values and mission of Serving Spirit Home Care.

Salary & Benefits

• We offer a benefits package that includes medical coverage, dental, vision, paid holiday and sick time and other voluntary benefits.
• Salary: Competitive, and commensurate with experience.

Schedule:

Monday to Friday, 830a - 430p

Ability to commute/relocate:

Narberth, PA 19072: Reliably commute or planning to relocate before starting work 

Serving Spirit Home Care is an equal opportunity employer and does not make employment decisions based on any characteristic protected by applicable law.