What are the responsibilities and job description for the IT Support position at SETPOINT INTEGRATED?
Job Summary: Responsible for providing troubleshooting assistance and resolutions related to computer hardware and software, telephone hardware and software, mobile devices, and other technical tools and products when required. Primary Duties & Responsibilities: ?Manage all help desk requests ? Provide user assistance or assign appropriately?Network account setups and changes?Email account setups and changes?Computer hardware maintenance ? New deployments, upgrades, and repairs?Computer software support?Telephone hardware and software support?Account password resetsPositional Requirements & Qualifications: ?Experience & Education oHigh school diploma or equivalento1 years of relevant technical experienceo2 years of relevant technical experience preferred?Skills & AbilitiesoAbility to troubleshoot technical issuesoAbility to manage timeoAbility to multitaskoGood interpersonal skillsoGood record keeping skills?Must be able to travel and have a clear driving record in accordance to Setpoint IS driving guidelines?Clear background check and drug/alcohol screeningEssential Physical Functions: ?Travel: less than 5%?Lifting up to 20 pounds?Bending, stooping, walkingThis job description is intended to describe the general nature and level of the work being performed.
This is not an exhaustive list of all duties and responsibilities. Setpoint Integrated Solutions reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
This is not an exhaustive list of all duties and responsibilities. Setpoint Integrated Solutions reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Salary : $40,300 - $51,000
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