What are the responsibilities and job description for the Collections Representative position at Shannon Motors Group?
Shannon Motors Acceptance Corporation has a current opening for a Collections Representative. SMAC has provided thousands of individuals with less than perfect credit obtain auto financing for the past 15 years, and is seeking someone who is passionate about helping our customers.
Opportunity
- Hourly pay plus weekly and monthly bonuses.
- Competitive benefits including health, 401K, and paid time off.
- Career growth within company - Sales, Financing, Branch Leaders.
- Full time - 5 day a week position.
The ideal candidate will posses the following
- Previous customer service experience and/or call center experience.
- Ability to negotiate, resolve disputes, and focus on customer retention.
Responsibilities
- Make outbound calls and accept inbound calls from SMAC customers.
- Face to face interaction with customers regarding their auto loan.
- Achieve company standards for delinquency, charge off, and collection goals.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Johnston, RI 02919: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
- Phone etiquette: 1 year (Required)
- Financial concepts: 1 year (Preferred)
- Customer retention: 1 year (Preferred)
Work Location: One location
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