Sales Coordinator - Billing/Order Processing

Overview

The Sales Coordinator - Contract Administrator position is responsible for the timely and accurate processing of branch sales order requests and contracts and while ensuring orders and contracts are processed in compliance with all Sharp Electronics policies and procedures.

Responsibilities

• Submit and review credit applications for pre-approval of all deals, including “cash” deals
• Obtain buy-out and trade-up quotes as needed
• Coordinate new customer file setup and existing customer profile maintenance with Master Data
• Ensure completeness and accuracy of order documents including leasing requirements and maintenance contract
• Enter orders and maintenance contracts in SAP and CRM while ensuring the proper recognition of revenue in accordance with Company policy and GAAP
• Coordinate out-of-territory deliveries and ongoing service with proper dealers
• Acts as liaison with Corporate National Accounts as orders warrant
• Tracking and timely reporting of order status as per Sales Potential (ZOFT) report from entry to final invoicing
• Coordinate with leasing companies to ensure timely funding of lease transactions
• Responsible for ensuring complete and timely scanning of all customer documents.
• Oversight of timely receipt of return authorizations for lease returns
• Lease Portfolio Management and Reporting
• Coordinate with Customer Service Reps regarding issues related to billing, customer inquiries as well as assisting RMS with Accounts Receivable issue resolution
• Provide administrative and system support for assigned sales representatives
• Meter collection and management
• Internal and external questions from Service, Sales & Mgmt
• Document management (Audit compliance, and to have organized/saved contracts, lease copies, negotiations, etc., for retrieval when requested by customer, SBS Leadership, or Sales Rep).
• Equipment creation (Common for MPS when the devices are pre-existing).
• General contract and equipment maintenance
• Contract Renewal Report & Contract MIF Review to assist reps with Quarterly Business Reviews
• Other duties as assigned.

Qualifications

• 1-3 years experience as an assistant in a sales organization or similar capacity in an administrative financing role
• Highly detail oriented with exceptional organizational skills
• Proficiency in Microsoft Office, with an emphasis on Excel
• Superb written and oral communications skills
• College degree preferred
• Experience with SAP preferred

Who we are:  

Sharp Business Systems (SBS) is the direct sales division of Sharp Imaging and Information Company of America and is on Fortune Magazine’s 2022 World’s Most Admired Companies List. SBS branches throughout the U.S. combine the resources of a multi-billion dollar corporation with the value of local representation and community relationships. By accelerating collaboration, improving efficiencies, digitizing workflows, and increasing information security, SBS strives to help businesses achieve Simply Smarter work through technology that is smart and easy to use. Sharp’s expansive line of products and solutions include interactive displays such as the award-winning AQUOS BOARD® interactive displays, commercial displays, security-first laptops, IT management solutions, desktop monitors and a full suite of multifunction copier and printer solutions.

Sharp Electronics Corporation is an equal opportunity employer – minority/female/disability/veteran.

#LI - Sd1