What are the responsibilities and job description for the Night Auditor position at Shashi Hotel?
Shashi Group, LLC is a hotel ownership, development, and management company with active properties in the San Francisco Bay Area and plans to further expand its geographic reach. With 5 distinctive properties, both branded and boutique, Shashi is well situated in the Silicon Valley market. At Shashi Group, we are culture focused. We believe in empowering each team member to continue to grow and learn – to set and achieve new goals. We operate on a simple but essential belief: when you succeed, we thrive.
At Shashi Group we are wired for next generation travelers who love open spaces, open thinking, and open expression. Our guests are tech savvy and confidently social, with an eclectic style they’re not afraid to show. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with us.
Shashi Hotel is currently looking for a part-time Night Auditor (FRI/SAT/SUN) to join our team. As a Night Auditor, you will be responsible for providing the highest level of service possible in an efficient, courteous, and professional manner. Additionally, the Night Auditor is responsible for creating accounting and managerial reports. The Night Auditor also prepares for the next day’s business activities. Demands accuracy with the daily accounting procedures. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation.
What you will be responsible for:
Check-in and check-out hotel guests in a confident, professional, and friendly manner.
Initiate call back after check-in to ensure guest is satisfied with accommodations as well as offer any assistance.
Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day or night.
Complete all items as listed on shift checklists.
Review all prior shift work, including reservation arrivals.
Complete final manual postings for all miscellaneous income departments.
Balance all miscellaneous income departments against vouchers, tape totals, and property management system totals.
Initiate Night Audit process in the Property Management System, HMS Infor.
Prepare all next day guest reservations arrivals
Prepare all management reports for hotel management.
Essential to succeed in this role:
Ability to work well under pressure of check-in/check-out of guests and manage multiple tasks at once.
Previous hotel experience.
High school graduate.
Punctuality and regular and reliable attendance.
Shashi Group is an inclusive environment. We are an equal opportunity employer and will select a candidate based on job-related qualifications without regard to race, color, creed, national origin, ancestry, citizenship status, sex, gender (including gender identity and gender expression), marital status, sexual orientation, pregnancy, age, religion, medical condition (including genetic characteristics), genetic information, physical or mental disability, military service or veteran status, or any other basis protected by state law, federal law, or local ordinance.
Source: Hospitality Online