Product Release Manager

Shaw Systems is a national software development company that has an established record of solid financial performance and an excellent reputation for providing quality products.

As the Product Release Manager, you will be responsible for coordinating with appropriate members of management teams to schedule and track all key changes related to product and version updates. In this role you also will serve as a subject matter expert on the Agile framework, embrace servant leadership and display behaviors that demonstrate the key mindset shifts associated with being agile. You will be responsible for application delivery and continuous process improvements across multiple teams to enable high value business outcomes.

Responsibilities

• Cross Team Delivery
  • Responsible for successful product delivery with strong partnership with the product owners
  • Ensure delivery milestones are reached and deadlines are met using the Agile development framework
  • Provide regular and open communication across the program for full transparency and awareness of progress and impediments
  • Understand and use the business context to identify and mitigate risk
  • Serve as an escalation point for impediment removal for the Scrum Masters and teams
  • Ensure cross-team coordination and collaboration
  • Develop, interpret, and draw meaningful insights and actions from standardized metrics at a program level
  • Facilitate planning, collaboration, coordination, and dependencies
  • Drive delivery and continuous improvement by utilizing feedback and metrics to identify areas of opportunity
  • Build strong relationships with stakeholders, application users, and business owners

• Coaching
  • Ensure team maintains focus on quality and continuous delivery of business value
  • Assist in coaching teams to improve collaboration and self-organization
  • Utilize team feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity and work with team to continuously improve
  • Assist Scrum Masters in their role by providing hands-on coaching in all aspects of Scrum and/or Kanban (facilitating daily stand-up meetings, sprint planning, scrum of scrums, sprint demo and retrospective meetings, backlog refinement, daily routines, self-organization, collaboration, iterative development, managing flow, calculating velocity, limiting work in progress, etc.).
  • Support scrum ceremonies for the team where needed (Planning, Retrospective, Grooming & Review/Demo)
  • Perform other duties as needs necessitate including interim scrum master role

Basic Qualifications

• Bachelor’s degree in Business, Project Management, or related field from an accredited four-year institution
• 5 years of experience in varying Project Management roles
• Familiarity in Agile environments strongly preferred. 
• Leadership experience in relation to Scrum/Agile, strongly preferred.
• Scrum Alliance CSM or PMI’s Agile Certified would be helpful. 
• Excellent ability to prioritize and solid communication skills.
• Ability to strategically manage and oversee projects.

Preferred Qualifications

• Master’s Degree
• Agile or Professional Coaching certification
• SAFe certified or other scaled agile frameworks
• 2 years of experience working in scaled Agile environment as RTE or Product Manager with a minimum of 5 teams
• 3 years of experience with Agile framework support tools such as VersionOne, Rally, JIRA, Confluence, and TFS
• Experience in a financial institution (understanding of financial governance)

Location

This position may work from any of the following locations:  Hybrid office schedule if within 75 miles of the Houston, TX or Richmond, VA office.  Remote with the ability to travel at least 5% from the following states:  Texas if more than 75 miles from the office location, Virginia if more than 75 miles from the office location, Florida, Georgia, Idaho, Louisiana, Michigan, New Jersey, Minnesota, North Carolina, Pennsylvania, Utah.

** Shaw Systems employees are not authorized to work in any state not listed above our outside of the US without specific written permission from their direct manager and approval from the Information Security Office.**

Travel:

Up to 25%.

Supervisory Responsibility

This role will have supervisory responsibility over the release management team.

Work Environment and Physical Demands

This is a full-time position. Days of work are Monday through Friday.  The daily schedule may vary from 7 am – 4 pm, 8 am – 5 pm or 9 am – 6 pm, and occasional afterhours or weekend work may be required.  Hours may vary or exceed 40 in any given week depending on the needs of the business.

EEO Statement

Shaw provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.  Shaw complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.