What are the responsibilities and job description for the Manager - OB position at Shenandoah Medical Center?
1. Manages all aspects of department operations effectively and efficiently.
- Oversees day-to-day operations, which includes problem solving issues and ensuring effective processing.
- Develops and documents department procedures to ensure consistent and accurate processing.
- Works with other departments in providing services and resources.
- Monitors workflow and departmental processes.
- Develops and maintains department policies.
- Sets and achieves department goals and objectives.
2. Utilizes the nursing process, for the performance of patient care, to assess, plan, intervene, and evaluate patient care to achieve prioritized patient outcomes according to the RN scope of practice.
- Performs complete admission assessment.
- Performs comprehensive nursing assessments in an efficient and effective manner.
- Conducts full body system analysis.
- Administers and performs nursing assessment in accordance with the applicable patient type which may include; Acute, Observation, ER, OB and SNF.
- Reviews, discusses and implements health care provider orders appropriately and takes appropriate measures if there are questions.
- Responds to call lights and patient needs in a timely fashion.
- Recognizes abnormal symptoms/changes in patient condition, establishes priorities and takes appropriate action.
- Serves as a patient advocate.
- Performs patient rounding for all patient assignments.
- Evaluates patient progress toward desired outcomes prior to discharge.
- Demonstrates personal accountability in the delivery of patient care in a competent, professional and compassionate manner.
- Provides intravenous interventions.
3. Collaborates with healthcare providers to coordinate medical and nursing management of patient care.
- Promotes team concept through effective communication regarding patient condition, patient care plan and patient satisfaction with appropriate individuals that are involved in the patient’s care.
- Works effectively with ancillary areas as part of the team approach to patient care.
- Directs patient support team members effectively and appropriately.
- Demonstrates initiative and flexibility in the provision of patient care.
- Informs and involves CNO regarding patient care issues in a timely and appropriately manner.
- Assists in making patient assignments, coordinating admissions, and meeting staffing needs for unit.
- Collaborates with the Care Plan team.
- Ensures completion of patient and family education throughout the patient’s stay and at discharge.
4.Performs emergency treatment as required in accordance with RN scope of practice.
- Initiates or assists in patient care in an effective and responsive manner as each situation requires.
- Triages each emergency situation appropriately and involves other resources as appropriate.
- Administers and performs emergent care in accordance with the applicable patient population type which may range from newborn to geriatrics.
- Follows emergency policies, procedures and protocols in an effective manner.
5. Promotes and ensures patient and staff safety in all aspects of responsibilities.
- Administers medications, treatments and procedures in a timely and safe manner according to health care provider orders and nursing policy, including appropriate performance of standard precautions, using two patient identifiers, and performing patient risk assessments every shift.
- Utilizes proper body mechanics, transfer/lifting techniques to minimize fall risk to patient and injury to self.
- Implements infectious disease controls as appropriate including isolation procedures, proper use of hand washing and gloves.
- Follows proper procedures for wasting narcotics and disposal of sharps and hazardous materials.
6. Manages and performs employee relations functions effectively to promote a positive work environment, influence retention and enhance communication.
- Develops, supports, and actively seeks activities and establishes an environment that promotes recognition and retention for employees.
- Communicates effectively and provides feedback to staff which may include department meetings, individual employee meetings, rounding, etc.
- Addresses employee issues in an effective and timely manner.
- Communicates with CNO and HR regarding employee issues appropriately in an effort to obtain guidance and reduce potential organizational liability.
- Enforces and interprets policies and procedures with employees, as necessary.
- Administers annual performance appraisal process for staff, with feedback for positive reinforcement of strengths and opportunities for growth/improvement.
7. Recruits and develops a qualified and productive workforce.
- Maintains and creates reporting job descriptions.
- Recruits effectively for department positions by following established hiring practices and guidelines.
- Orients new employees in a thorough manner to department and organizational operations and procedures.
- Provides training to department staff in an appropriate and thorough manner.
- Offers opportunity for continuing education by sharing own knowledge, accessing internal opportunities, and considering external opportunities to support the continued development of department staff.
- Collaborates with the education director to monitor and verify the compliance of staff in regard to maintaining required licenses and certifications, as applicable.
8. Manage departmental financial operations.
- Maintains, develops, monitors and reports budgets, expenses, variances and strategic planning for department.
- Maintains timekeeping records and updates appropriately and accurately for department staff.
- Works with vendors and management, as appropriate, to negotiate best value purchases.
- Guides and participates in annual budgeting planning process for areas of responsibility.
9. Performs other duties as assigned.