Director of Human Resources

Who We Are: 

As a leader in vertically-integrated hospitality, we’ve successfully developed and managed a growing portfolio of top-tier branded assets throughout some of the most pivotal moments in the last three decades—proving our position as one of the industry’s premier hotel investment groups.

We are a premium hotel portfolio and a great core management team, with hotels currently under construction and robust acquisition pipeline, looking to build out our above-property support functions.

Mission Statement:

To deliver memorable experiences and create meaningful moments in the lives of our guests and team members.

The Director of Human Resources will be responsible for leading the team in all aspects of the hotel's Human Resources function, including talent acquisition and retention, compliance, training and development, and all other property HR strategy and operations.

This professional is the champion of the Team Member experience in support of the property and brand guest satisfaction goals.

Essential Functions

• Manage end to end recruitment lifecycle process
• Collaborate with department managers and senior leadership to ensure the property achieves and maintain staffing levels
• Manage online strategy including career postings and social media positioning
• Enhance, develop and maintain recruitment/employment-related documents
• Develop and implement property recruitment strategies
• Lead all event-based activity i.e. open houses, job fairs
• Identify, utilize and maintain professional relationships with external sources to generate applicant flow including learning institutions, government and community-based organizations
• Partner with the property management team to ensure effective recruiting and hiring decisions and practices tie to the strategic goals of the business unit and overall organization
• Provide business relevant and impactful reporting to property team including turnover analysis and cost per hire
• Manage onboarding process
• Manage key employee engagement programs including performance management and employee recognition programs
• Consults with and partner with HQ and property leadership develops and implements initiatives and programs aimed at ensuring a positive employee experience in support of the organization’s talent strategy
• Partner with the leadership team to identify and implement regular enhancements to engagement programs as part of continuous improvement efforts
• Facilitate related training and development programs as needed
• Develop and implement an effective and consistent employee communication plan of action
• Additional responsibilities as assigned

Qualifications

The Company may consider an equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.

Education and Experience

• BA/BS Degree in Human Resources or relevant field or equivalent
• 2-5 years of experience in a progressive Human Resources role
• Experience in the hospitality industry preferred

Skills and Abilities

• Experience managing talent management and employee engagement projects and programs
• Exceptional verbal and written communication skills including verbal and written presentation skills
• Strong organizational skills, follow-through and demonstrated leadership
• Self-motivated and able to work independently
• Team-oriented and works well in a collaborative environment
• Technically savvy and proficient in Microsoft Office Suite and HRIS preferably Paychex
• Excellent Customer Service Skills and relationship building skills
• Enthusiastic, energetic, persuasive, competitive and outgoing personality
• Ability to understand and provide friendly guest service. 

Working Conditions & Physical Effort

Physical work is a primary part of job and it is performed inside and outside with equipment, machines and/or operating a motor vehicle.  The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises.  The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.  The physical requirements include extended walking, standing, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 100 pounds.  While performing job duties, the associate is required to listen, speak and write.  The job requires close vision with or without corrective lenses.  This position may be required to operate a motor vehicle.

Notice

Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify.

This employer will provide the Social Security Administration (SSA) and, If necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Source: Hospitality Online