Resident Relations Manager

If you are looking to grow within a stable, dynamic organization, this may be the opportunity for you! We are hiring a highly motivated Property Manager to join our team in Garland, TX.The ideal candidate for this role will be eager to learn, have a positive attitude, and strong communication skills. This exciting opportunity is moving quickly, so if you are interested apply today!

Property Manager Responsibilities:

• Diligently attempt to collect any and all charges due from the residents, taking any appropriate legal action when residents do not pay
• Remain aware of competitive market conditions, maximizing rental revenues at the property and monitor rental schedule
• Maintain accurate reconciliation of the property’s petty cash account; Ensure that all A/P Invoices are processed in a timely manner
• Ensure property is rented to fullest capacity; confirm that leasing staff techniques are effective
• Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others
• Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management
• Ensure efficiency of staff through ongoing training, instruction, counseling and leadership
• Maintain community appearance and ensure repairs are noted and completed on timely basis; This requires regular community inspections and tours.
• Confirm all leases and corresponding paperwork are completed and input Yardi accurately and on a timely basis

Job Requirements:

• College degree preferred but not required
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred but not required
• Position requires a minimum of 2 years on-site as a Leasing Consultant and/or Assistant Community Manager; will consider 3 years supervisory experience in a customer service related business with appropriate certification(s)
• Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action
• Must possess strong attention to detail and communication skills, and sales ability
• Fair Housing Certification required, National Apartment Leasing Professional (NALP) preferred
• Must possess a positive attitude and the ability to smile under all circumstances
• Ability to work a flexible schedule, including evenings and weekends
• Successfully pass drug test

Benefits:

• Competitive pay
• 401K match
• Employee rent discounts
• Competitive bonus plan

Compensation: $60,000-$70,000 based on experience

Salary : $60,000 - $70,000