Customer Service/Collections Representative

Shermeta Law Group, PLLC
Auburn, MI Full Time
POSTED ON 5/3/2024 CLOSED ON 7/2/2024

Job Posting for Customer Service/Collections Representative at Shermeta Law Group, PLLC

Customer Service / Collections Representative
 
Auburn Hills-based law firm is looking for a detail-oriented and self-motivated individual with excellent communication and negotiation skills for a customer service/collector position.  
 
Applicants will be required to place and receive collection telephone calls, evaluate accounts for legal action, skip trace and handle a wide variety of customer service call situations.  
 
Applicant Requirements:
  • Comfortable with PC-based applications such as the Internet and an auto-dialer.
  • Excellent communication, analytical, negotiation, and organizational skills.
  • Ability to maintain a professional tone during all call situations.
  • Desire to work and excel in a team environment.
  • Strong attention to detail.
  • Excellent data entry skills.
  • Excellent basic math skills.
  • Goal-oriented.

Job Requirements:
  • Minimum experience preferred: 2 years in Customer Service or collection type role.
  • High school diploma or GED required.
 
We currently offer the following for this position:
  • Competitive hourly wage.
  • Bonus program.
Equal Employment Opportunity:
Our firm is committed to equal employment opportunities.

Drug Testing/Background Checks:
Prior to hiring a background check and drug test is required.

Benefits:
The Firm offers a competitive benefits package to all eligible employees, employer-paid life insurance, and paid time off. Additional benefit information, including eligibility, may be further discussed during the interview process.

Please send resume to hr@shermeta.com

Salary : $30,100 - $38,100

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Customer service representative
Shermeta Law Group, PLLC -
Auburn, MI

Estimate Salary for Customer Service/Collections Representative in Auburn, MI
$46,322 (Medium)
$41,260 (25th)
$51,385 (75th)
For Employer
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