What are the responsibilities and job description for the Inside Sales Coordinator position at Sherwin-Williams: PCG?
Why Sherwin-Williams
Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. We’ll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow, and discover in a place where you can thrive and Let Your Colors Show!
Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
How You’ll Perform the Role
This position is the internal sales “expert” for a wholesale facility, handling customer inquiries and determining their product needs. This position contributes to the growth of our business through supporting current and potential customers, handling inquiries and determining their product needs.
- Handle customer inquiries via telephone by providing accurate information regarding products and product applications and process telephone orders accordingly
- Run customer orders through Custom Order Entry at time order is placed.
- Assist customers by determining needs and presenting appropriate products and services
- Ensure customers’ quality and service expectations are met
- Act as liaison between customer, sales rep, and store staff
- Follow Standard Operating Procedures (SOP).
- Follow designated loss prevention, security and safety practices according to policy and correct or report non-compliance of appropriate procedures/policies.
- Other duties as assigned
Our Must Haves – These are our Minimum Requirements, hit apply if you meet all of them!
- 18 years of age
- Legally authorized to work in country of employment
- Do not require sponsorship to work now or in the future
- Ability to retrieve material from shelves and lift and carry up to 50lbs on occasion, with or without reasonable accommodation
- Ability to tolerate non-toxic paint odors and be able to wear a respirator as required, with or without reasonable accommodation
- The Company provides training on how to operate machinery such as hand trucks, pallet jacks and forklifts. Once trained, must be able, with or without reasonable accommodation, to safely operate this equipment
- Ability to operate a computer and communicate via the telephone, with or without reasonable accommodation
Extras to Help you Stand Out – These are not required for you to be eligible to apply
- High school diploma or equivalent of a high school diploma
- Associate degree or higher education
- Previous selling experience and strong customer relations skills
Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Job Type: Full-time
Schedule:
- Monday to Friday
Work Location: One location