What are the responsibilities and job description for the Customer Service Specialist position at Sherwin-Williams?
Description
Why Sherwin-Williams
Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. We’ll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow, and discover in a place where you can thrive and Let Your Colors Show!
Where You’ll be Working
The individual selected for this role will be expected to work at Store #5172, located at:
663 Scranton Carbondale Hwy, Hwy 552, Archbald, 18403
How You’ll Perform the Role
- Support the sales efforts at a Sherwin-Williams paint store, servicing wholesale and retail customers.
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Ensuring that sales transactions are completed accurately, maintaining precise work order files and formulas, pulling appropriate products from the sales floor or warehouse, and tinting and mixing them to customer specifications
- Assist in sourcing products required by customers that are not available in the store and, upon approval, place order and follow up as necessary.
- Be responsible for opening and closing the store, making bank deposits, stocking shelves and setting up displays, cleaning store equipment, and loading and unloading trucks.
