What are the responsibilities and job description for the Sales Account Manager position at ShiftKey?
Sales Account Manager
About us
ShiftKey is a jobs marketplace platform for healthcare professionals. We are disrupting the traditional staffing agency model by delivering a gig-economy solution to the national healthcare worker shortage - and we’re winning! As a team of seasoned technologists, operators, marketers, and healthcare staffing experts, our work has resulted in 800% growth in the last 18 months and there is no end in sight. We are determined to lead in this emerging market by crafting thoughtful, value-add experiences that empower both nurses and healthcare facility personnel.
About the work...
We are looking for highly motivated and driven Sales Account Managers to join our growing team. As an Account Manager, you would be responsible for cultivating long-term relationships with clients in your designated territory. You are responsible for selling new contracts, as well as filling coverage needs for our clients by identifying, developing and managing healthcare providers who are licensed in a specific specialty and eligible to practice in the United States. You must have excellent communication along with negotiation skills and be customer service oriented. Your goal is to grow your territory and business by developing successful, long-term client relationships.
In this role, you will:
- Sell new client agreements by identifying current needs and trends
- Engage in detailed conversations with facilities/clients in your region
- Assist clients through email, phone, video demonstrations and training sessions
- Ensure the timely and successful delivery of our solutions according to client needs and objectives
- Negotiate pay with clients/facilities
- Monitor and analyze customers’ usage of our platform
- Collect and analyze data concerning the client and provider relationship
- Demonstrate a constant and growing track record of achieving goals
- Resolve conflicts from clients in a timely manner
- Build strong, long-lasting client relationships
- Identify actions to improve sales performance and opportunities for growth
- Collaborate with other Account Managers to identify growth opportunities
- Manage a portfolio of business to achieve long-term success
Ideally you have/are...
- You can work in a fast-paced environment
- You have excellent verbal communication and negotiation skills
- You have an understanding and knowledge of CRM software
- You are data driven (excel, reports, etc.)
- You have proven work experience in a team environment
- You have high attention to detail and multiple tasking skills
- You are positive and have a problem-solving attitude
- You deliver client-focused solutions
- You are self-motivated and thrive in a results-driven environment
- You are a natural relationship builder with integrity, reliability and maturity
- You have the ability to prioritize among competing tasks
- You have a passion for sales with a hustle mentality
Ideally, you also are
- An experienced sales professional with software or medical recruiting in your background
- This role does pay a base salary of $50,000/year (Non-Negotiable) commission.
What we offer you...
- A high growth, engaging work environment with potential for endless career opportunities
- Medical, dental, vision, and short-term disability insurance
- Employer paid life insurance
- 401K with dollar for dollar match up to 6% AND immediate vesting
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