Memory Care Director

SERVANT LEADERSHIP: 

Watercrest Senior Living Group associates answer a calling to serve
seniors and their families every day. They are recognized for their achievements and empowered to share their
vast experience with their peers ensuring the quality of our assisted living and memory care services and the well-being of our residents. Our associates champion a culture which nurtures relationships in the interest of acting as trusted advisors. By continuously investing in these servant hearts, Watercrest Senior Living Group develops value-centered leaders who deliver personalized services. 

GENERAL SUMMARY: 

The Market Street Memory Care Director ensures the residents lives are enriched by offering a broad range of activities/programs in a variety of settings. These programs should appeal to the varied lifestyles and backgrounds of the residents, while offering choice, fostering independence, promoting individuality, and nurturing the spirit of each individual. The Market Street Memory Care Director integrates staff, family members, and volunteers to assist in the development,
implementation, and continued success of the program. The Market Street Memory Care Director maintains a strong positive relationship with resident family members. 

ESSENTIAL JOB FUNCTIONS: 

· Servant Leadership directs all aspects of decision making 

· Participates in marketing the community externally as well as participating in or giving tours to prospective families and residents  

· Plans, develops and organizes resident programming 

· Conducts assessments of resident’s interests – at admission, at regularly scheduled intervals, and as needed 

· Assess the physical, mental, social, emotional and functional condition and capabilities of all residents residing in the community 

· Utilizes all locations of the community to ensure parallel programming is hosted in Market Plaza, the neighborhoods, the Bakery, the Sunroom, and outside courtyards 

· Hosts resident and family events in Market Plaza 

· Promotes in room programs for those residents who are unable to attend due to physical or emotional limitations  

· Communicates resident care needs or changes in condition to the Resident Wellness Director 

· Maintains required paperwork regarding resident likes/dislikes etc. 

· Promotes relationships with outside vendors that support community programs 

· Maintains equipment and supplies necessary to support scheduled programs 

· Ensures budgetary compliance for the department 

· Ensures all state regulations and company policies are being followed 

· Ensures that resident rooms and common areas are clean and safe at all times 

· Ensures the proper use of equipment and supplies and upholds cleaning and safety standards 

· Conducts training classes, on-the-job training and orientation programs for associates 

· Review direct report associate time punches for accuracy 

· Process bi-weekly payroll for department staff members 

· Participate in the recruitment and selection of staff personnel 

· Respond in a timely manner to requests of residents, families and guests 

KNOWLEDGE, SKILLS AND ABILITIES: 

· Knowledge of Alzheimer’s and Dementia Related Diseases 

· Knowledge of the concept of Parallel Programming and its benefits 

· Able to communicate effectively with all levels of management, team members, residents, family members, guests,
vendors, referral sources, and outside contacts 

· Able to manage revenue and expense budget 

· Able to make independent decisions 

· Must be able to communicate in a warm, friendly and caring manner  

· Must be familiar with and adhere to guidelines related to the Fair Housing Act (FHA) and the American with Disabilities Act (ADA)  

· Must possess a passion to work with and around senior citizens 

EDUCATION REQUIREMENTS: 

· High School Diploma or equivalent 

· Bachelor Degree preferred 

EXPERIENCE REQUIREMENTS: 

· Two (2) years in the senior living environment 

· Experience in conducting and providing activities or programming to seniors 

· Strong leadership skills with a minimum of two (2) years’ experience in supervising and management 

PHYSICAL REQUIREMENTS: 

The following physical demands are representative of those that must be met to successfully perform the essential functions of this position: 

· Able to stand or walk 75% of the day 

· Able to drive 

· Able to concentrate with frequent interruptions 

· Able to work under stress and in emergency situations 

· Able to work under conditions that require sitting, standing, walking, reaching, pulling, pushing, and grasping 

· Able to talk and hear effectively in order to convey instructions and information to residents and team members 

· Occasionally lift/carry up to 50 pounds 

OCCUPATIONAL EXPOSURE / PERSONAL PROTECTIVE EQUIPMENT: 

· Work in all areas of the community 

· Subject to reactions from dust, disinfectants and cleaning chemicals and may be exposed to infectious waste, diseases and other conditions 

· Use personal protective equipment and supplies when needed to prevent burns, falls, and infection 

· Personal protective equipment includes infection control kit, rubber gloves and non-slip shoes 

· Subject to infectious diseases, substances and odors 

· Follow Safety Policy & Procedures