General Manager
Job Posting for General Manager at ShiftPixy Staffing
Position Description: Position Summary:
Our client, a leading quick-service restaurant, is seeking an experienced and dynamic Restaurant General Manager (RGM) to lead their team. The RGM is the executive leader of the restaurant, focused on profitability, guest satisfaction, team management, and operational excellence. The RGM operates under the direction of the District Manager and directly manages a team consisting of an Assistant Manager, Hourly Shift Coordinators, and Team Members (20-45 employees).
Requirements:
- Must be at least eighteen (18) years of age
- High School Diploma or GED required, 2 years of college preferred
- 1-2 years of previous restaurant management experience
- Strong understanding of P&L management and drivers of restaurant profitability
- Ability to prioritize own and others work and time to meet deadlines and objectives
- Demonstrated leadership skills
- Demonstrated understanding of guest service principles
- Availability to work evenings, weekends, and holidays
- Ability to work long and/or irregular shifts as needed for the proper functioning of the restaurant
Key Responsibilities:
- Profitability:
- Hold primary accountability for the restaurant P&L and actively manage towards desired financial outcomes.
- Review key P&L lines to increase profitability for the restaurant.
- Drive sales through proactive guest service, people development, and operations management.
- Guest Experience:
- Motivate and direct team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility.
- Manage the guest experience through operations and timely response to guest issues.
- Problem-solve guest feedback systems to determine root causes and develop action plans to address issues.
- Identify and interact with the community to engage prospective guests and execute local marketing initiatives.
- Team Leadership:
- Lead a team of an Assistant Manager, Hourly Shift Coordinators, and Team Members to ensure smooth daily operations.
- Provide coaching and development opportunities to team members to enhance their skills and performance.
- Foster a positive and inclusive work environment.
- Operational Excellence:
- Ensure the restaurant upholds operational and brand standards.
- Oversee daily operations to ensure efficient and effective service.
- Implement and manage shift plans to drive operational results.
Why Join Our Client:
- Competitive Compensation: Attractive salary with opportunities for bonuses based on performance.
- Career Development: Comprehensive training and potential for professional growth within the organization.
- Work Environment: Be part of a dynamic team in a fast-paced, customer-focused environment.
Additional Perks:
- Flexibility: Flexible working hours with a requirement for evening, weekend, and holiday shifts.
- Team Support: Work in a role that is critical to the restaurant's operations, with direct support and communication from the District Manager and upper management.
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Estimate Salary for General Manager in Donalsonville, GA
$75,945 (Medium)
$59,392 (25th)
$92,499 (75th)
For Employer
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