Floor Supervisor

We are ShipHero (shiphero.com). We are a cloud-built platform entrusted by hundreds of ecommerce companies, large and small, helping manage inventory, and ship orders to customers. Many of our customers sell on Shopify and/or Amazon. We’re driven to help our customers grow their businesses, by providing a platform that solves complex problems while engineered to be reliable and fast. We are obsessed with building great technology that is beautiful and easy to use. Our culture also reflects our ethos and belief that by bringing passionate, talented, and great people together - we can all do great things.

We are currently hiring experienced warehouse team members to join our team to help us pick, pack & ship orders in our 150,000 sq ft warehouse in our network in Pennsylvania. You'll be part of a team that helps ship over $5 billion of ecommerce orders a year.

Job Description

Responsible for overall facility including the following

• Assigns team members to activities, ensuring staff coverage meets customer demands and redeploying when necessary to support needs throughout the department

• Oversee the deployment of daily shipping plans to maximize our e-commerce order output

• Connects with the leadership team on a daily basis to understand any challenges they are facing, elevating issues when necessary; partners with upper management when formal disciplinary action is needed

• Provides open and timely feedback and performance coaching to members of the team, redirecting any problematic or ineffective behavior when necessary

• Encourages the team to share ideas and best practices for delivering outstanding customer service and accomplishing important support activities

• Provides recognition for accomplishing goals and demonstrating effective behaviors

• Maintains a focus on safety, security and shrink prevention by ensuring doors and gates are secured and monitored, signs of shoplifting and theft are reported appropriately, and that steps are taken on a daily basis to maintain inventory and shrink budget integrity

• Ensures all work areas are clean, well-organized, and representative of the company’s standards

• Anticipates and plans for high service times (times of the day, week, year, etc.) in advance in order to minimize the impact felt by the customer

Work Hours, Pay & Benefits

We are currently hiring this position for 2nd shift

• 2nd Shift operates from 2:00PM - 10:00PM Monday through Friday

Qualifications and Skills

• 3 years' experience in managing a team in a high paced environment; e-commerce experience a plus

• Strong computer skills, including Microsoft Excel

• Excellent math and counting skills

• Excellent organizational and time-management skill

• Proactively builds and maintains collaborative relationships with cross-functional partners.

• Forklift certified

• Able to lift 60 lbs on a regular basis without assistance

• Able to operate various pieces of equipment/technology (e.g. tablets, desktop computers, mobile scanners, pallet jacks, etc)

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Night shift

Application Question(s):

• Are you able to lift on average 60lbs?

Experience:

• Warehouse supervisor: 3 years (Required)

License/Certification:

• Forklift Certification (Required)

Shift availability:

• Night Shift (Required)

Work Location: One location