Store Assistant Manager

Shoe Mill
Clackamas, OR Full Time
POSTED ON 11/3/2023 CLOSED ON 2/27/2024

What are the responsibilities and job description for the Store Assistant Manager position at Shoe Mill?

Shoe Mill at Clackmas Promenade
8616 SE Sunnyside Rd. Clackamas, OR 97015

Shoe Mill operates fine footwear retail stores in Portland and Salem, Oregon that specialize in comfortable, high-quality shoes and accessories. Shoe Mill is part of ERHCo Inc - an Oregon-based, family-run business that operates retail shoe stores from Eugene to Hood River. We have proudly served the footwear needs of our local communities for more than 40 years. Join our team and embrace our mission - - making people feel comfortable by doing the right thing.

The Assistant Store Manager helps maintain the superior level of customer service Footwise is known for. You will have the opportunity to not only assist in managing a best-in-class store and sales team but will also become an expert in footwear and foot health. You will be able to share your knowledge with customers and staff to provide the best level of service possible. The Assistant Store Manager will work closely with the Store Manager and assists in day-to-day store operations.

What You'll Do:
  • Open and close the store location.
  • Store merchandising
  • Maintaining excellent customer service
  • Assisting with team communication and morale
  • Staff training and supervision
  • Inventory management
  • Processing and reporting sales transactions
  • Store maintenance
  • Ensure the store is clean, orderly, and presentable to company standards.
  • Maintain a high level of personal sales setting the pace on the sales floor.
  • Monitor the actions of each team member to see the same care and consideration are given to each valued customer.
  • Inform the staff and customers of any current promotions.
  • Create a Daily Action Plan with sales goals, stock, and maintenance assignments.
  • Assist the manager with employee training and development, ensuring each team member is onboarded in a consistent manner and remains engaged and positive.
  • Have an in-depth understanding of all of the point-of-sale operations, which are vital to the efficient running of the store.
  • Ensure accurate processing of each day's transactions and inventory.
  • Respond to internal and external requests courteously and efficiently.

You're a Good Fit if You Are:
  • An industrious individual who is eager to meet the needs of their team and customer.
  • A professional at all times regarding personal and store appearance, as well as team and customer interactions.
  • A good communicator with an emphasis on making outstanding first impressions.
  • Able to ensure customer satisfaction regardless of the circumstances.
  • Able to work well under pressure and handle multiple tasks at once.
  • A team player first while assisting with leading and managing a team.
  • Open to systems and procedures and able to utilize technology efficiently and effectively.
  • Continually interested in learning more about the products and procedures that serve our customers best.
  • Able to identify and solve problems professionally as they arise.

Experience:
  • Retail sales experience required
  • Supervisory experience preferred

Compensation and Benefits:
Our benefits package is always evolving as we strive to offer our employees programs that work for them and grow as they do.
  • Full-time position (40 hours per week)
  • Commission-based position, $17.75 to $18.00 minimum hourly rate. Compensated bi-weekly
  • Paid Vacation
  • Paid Sick Time
  • Private Paid Family and Medical Leave Policy
  • Health and Dental insurance plans available to full-time employees
  • Discretionary Profit Sharing Plan
  • 401k with company matching 100% up to 4% of pan year compensation.
  • Support & education for individual success
  • Bonus opportunities every 90 days
  • Generous Employee Discount

Salary : $18 - $18

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