What are the responsibilities and job description for the Sales Assistant Atlanta position at Shorr Packaging Corporation?
Since 1922, Shorr has been providing its customers with products and services designed to deliver the best packaging solutions with an ongoing focus on innovation and progress. Steeped in the tradition of a family business Shorr proudly offers its customers a unique combination of in-depth business knowledge and personal service and our employee’s ownership in our success. Shorr Packaging has experienced significant growth year over year. Our growth can be directly tied to our culture of employee ownership and unparalleled customer service and support.
As an employee-owned company since 1984, every member of the Shorr Packaging team is committed to the company's success. Today, Shorr has employee-owners in branch locations across the U.S. and represents premier manufacturers like 3M, Pregis, and Lantech.
The solution to our success is our people, both our customers and our employee-owners.
POSITION SUMMARY:
Due to a promotion, Shorr Packaging is seeking a driven Sales Assistant. The Sales Assistant will service customers by assisting the assigned Account Executive with selling products that add value to our custom packaging programs. The Sales Assistant plays an important role in the continued growth and success of the company. You will assist in the development of proposals for potential clients including deliverables, pricing, etc.
RESPONSIBILITIES:
- Services existing accounts by providing physical inventory counting/analysis by planning and organizing a daily work schedule to call on assigned accounts as directed by the primary Account Executive
- Create content for sales presentations as directed (i.e. Excel spreadsheets, Proposals, Business Reviews, etc.)
- Manage the creation of sales proposals within the normal organizational channels.
- Provides historical data by maintaining records on customer sales, product enhancements, etc. for use with Business Review creation
- Engages with existing customers to identify potential new opportunities and communicates to primary Account Executive (AE)
- Creates and manages an Active Project List
- Communicates constantly with primary AE and Customer Support Representative (CSR) on any activities/developments within assigned accounts
- While in an assigned account, meets with all key customer contacts with the intent being to continue to build account position and learn strategic information, such as competitive pressures, desired outcomes, business changes, etc.
- Carbon copy primary AE and CSR on all communications regarding assigned accounts
- Interacts with vendor reps as needed (To obtain samples, pricing, quotations, etc.)
- Submit orders as directed by the primary AE
- Recommends changes in products/services by evaluating results and competitive developments
- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to the primary AE
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; interacting with vendor reps; establishing personal networks; participating in professional societies
- Review the Daily Order Bookings report (primary AE) to find any potential mistakes and/or margin maximization opportunities
- Enhances customer experience by maintaining a high level of energy, attitude, and appearance
- Contributes to team effort by accomplishing related results as needed
QUALIFICATIONS:
- Bachelor's degree (B. A.) from a four-year College or University; or a minimum of one year of experience in retail sales, customer service, or sales support; or an equivalent combination of education and experience
- An exceptional level of self-motivation, competitiveness, and customer service
- Strong business acumen
- Exceptional presentation skills and interpersonal effectiveness
- Ability to help position Shorr Packaging solutions as a strategic advantage to our customer's long-term needs
- Proficient with Microsoft Office Suite. (i.e. Outlook, PowerPoint, Word, and Excel)
- Effective communication skills
Shorr Packaging Corp. is an Equal Opportunity Employer (Female/Male/Disability/Veteran/Sexual Orientation/Gender Identity) that provides our employee-owners with excellent compensation and benefits including 401K, employee stock (ESOP), medical, dental, life, and more.