What are the responsibilities and job description for the Department Assistant, PI & Risk position at Shriners Children's?
Company Overview
Shriners Children’s is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.
Shriners Children's is the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center. We have an opportunity for a Department Assistant to join our Performance Improvement and Risk team.
Job Overview
Join our PI/Risk team to work with management, medical staff, and front-line employees in supporting process improvements, policy management, safety issues and regulatory compliance. In this position, you'll be responsible for participating, supporting, and coordinating: environmental safety, patient safety, clinical quality, patient satisfaction, policy management, survey readiness activities, and communicating process changes to staff. The assistant will oversee data and indicator management, analysis, report compilation, and presentation of data indicators and reports to support process improvements.
Responsibilities
- Provides administrative support to the Performance Improvement/Risk team
- Prepares and distributes agendas and minutes for meetings
- Develop, maintain and trend data dashboards, tables, and graphs on audits, patient satisfaction, environmental rounds results, and any other monitors to track progress towards meeting hospital and department goals
- Collaborates with teams to coordinate, review and revise PI processes, protocols, policies and procedures
- Maintains and coordinates preparation of documentation and information for hospital-wide accreditation surveys including The Joint Commission, American Burn Association, FDA, CAP, CMS and others
- Trains and educates new hires on safety requirements, performance improvement and patient satisfaction
Qualifications
Education
High School diploma required
Skills
Strong computer skills in Word, Excel and PowerPoint
Experience in working with children and families of diverse population preferred
Hospital experience preferred
Bilingual English/Spanish a plus
