What are the responsibilities and job description for the Intake Coordinator position at Shriners Children's?
Company Overview
Shriners Children’s is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.
Job Overview
Shriners Children's is the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center. We have an opening for Intake Coordinator to join our team.
Responsibilities
The Intake Coordinator position is primarily responsible for processing and tracking new patient referrals, schedules and monitors new patient internal referrals, clinic appointments and changes, and communicates with families and Shrine Centers regarding status. Triages patient/provider referrals by assessing urgency. Checks in/out patients during clinic. The Intake Coordinator is also responsible for rescheduling patients assigned and calling no shows and monitoring order queue for assigned providers.
Qualifications
Candidate must have HS diploma, exceptional computer and interpersonal skills. 2 years previous administrative experience in a hospital setting preferred. Bi-lingual Spanish speaking is required.