What are the responsibilities and job description for the L2 IT Helpdesk Technician position at Sibercorp Enterprises,LLC?
SKYNET Enterprises has an immediate opening on our team for a talented L2 IT Helpdesk Engineer to join our team.
SKYNET is a leading MSP that provides cloud-based IT solutions to clients across the US with a focus on IT Security. Visit us online at: www.skynetenterprises.com
Job requirements for this role:
- Min 3 years IT Service Desk experience
- Extensive Office 365 support experience
- End user support experience solving technical issues
- Must have at least 2 years of Server experience
- Prefer Microsoft, VMware or Cisco certifications
- Exceptional customer service experience is a requirement
- Excellent communication skills
- Prefer min. associates degree for this role
If you are looking for a challenging and rewarding IT role we would like to hear from you. For a full listing of the technologies that we cover visit our website at:
www.skynetenterprises.com
Job Type: Full-time
Pay: $42,733.00 - $65,121.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Help desk: 3 years (Preferred)
- Server: 2 years (Preferred)
Work Location: Multiple Locations
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