Sales and Marketing Operations Associate

Role: Sales and Marketing Operations Associate

Status: Part-time

Location: 100% Remote

Overview:

We are seeking a highly motivated and detail-oriented individual to join our team as a part-time Sales and Marketing Operations Associate. This role will work closely with sales and marketing leaders to manage administrative and operational tasks. Your analytical skills, attention to detail and ability to work with cross-functional teams will be essential in driving data-based decision-making and improving overall operational efficiency. This position offers flexible working hours and an opportunity to contribute to the growth and success of our organization.

Roles and Responsibilities:

• Support the administration, creation and publication of commercial reports

• Support the administration, creation and publication of internal presentation decks

• Manage, schedule and keep agendas of internal commercial team meetings

• Support the administration, upkeep and maintenance of the CRM records and dashboards

• Support pipeline management by working with the sales team to ensure timely CRM updates for accurate reporting

• Communicate deliverables, objectives and timelines to appropriate stakeholders

Skills:

• Ability to work independently in a fast-paced environment under pressure

• Excellent communication skills (both written and verbal), ability to communicate effectively, can effectively demonstrate multitasking, ability to troubleshoot, excellent phone customer service skills, basic data entry skills, demonstrated relationship skills, demonstrated experience working with minimal supervision

• Provides support by gathering information for analysis, reports and correspondences.

• Excellent organizational skills and detail oriented

• Ability to manage and coordinate through multiple channels of communication simultaneously

• The ability to track the progress of multiple tasks, documenting and resolving roadblocks as needed

• Demonstrated troubleshooting skills and the flexibility to pivot when needed

Technology:

• HubSpot - required

• Google Suite - preferred

• Microsoft Suite - preferred

• ZoomInfo - preferred

• LinkedIn Sales Navigator - preferred

Qualifications:

• Bachelor's degree in business administration, marketing, analytics, or a related field (or equivalent experience)

• Proven experience in sales and marketing analytics or operations

• Proficiency in data analysis tools and software (e.g., Hubspot, Excel, SQL, CRM platforms, data visualization tools)

• Strong analytical skills with the ability to gather, analyze and interpret complex data sets

• Detail-oriented mindset with exceptional organizational and problem-solving abilities

• Excellent communication skills, both verbal and written, to effectively present insights and recommendations

• Ability to work independently and manage multiple projects with minimal supervision.

• Knowledge of sales and marketing principles and best practices

• Familiarity with digital marketing channels and platforms is a plus

• Experience with Hubspot or other CRM systems is required

Note: This is a part-time position with flexible working hours. The exact number of working hours per week can be discussed during the interview process.

If you are passionate about data analysis, enjoy working in a collaborative environment and want to contribute to the success of a growing organization, we encourage you to apply for the part-time Sales and Marketing Operations Associate role.

About Sibly

Sibly is a text-based AI-assisted benefit navigation, data insights and coaching platform providing members immediate chat support with trained, human coaches who use proven techniques to improve health concerns before they become chronic. Through unique sentiment and topic data, as well as enhanced resource navigation, Sibly works to improve physical, mental and financial health by motivating people to take action, improving health equity and increasing access to relevant resources while reducing costs and improving outcomes. For more information, please visit www.sibly.com