What are the responsibilities and job description for the Retail Department Supervisor (FT) position at Sierra?
Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adventure. Same with working here. It’s an environment of endless possibilities, where everyone is empowered to think on their feet, evolve our processes, and embrace the many opportunities that come with the unknown.
If this sounds like you, come work with us. Come Discover Different.
Posting Notes: Sierra Trading Post Store 0141 || Carlisle Rd - Delco Plaza || York || PA || 17404
Job Summary:
Responsible for ensuring the execution of merchandise presentation plans and priorities for assigned departments. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
Responsible for ensuring the execution of merchandise presentation plans and priorities for assigned departments. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
Responsibilities:
- Role models exceptional customer service
- Creates a positive internal and external customer experience
- Promotes a culture of honesty and integrity; maintains confidentiality
- Accurately processes and prepares merchandise for the sales floor following company procedures and standards
- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- Maintains current, fresh, and fashionable features
- Takes an active role in training and mentoring Associates on merchandise guidelines, protection standards and established best methods
- Ensures Associates execute tasks and daily activities in accordance with store plan; reprioritizes as needed
- Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides period progress updates
- Processes cash register transactions accurately and efficiently according to established policy and procedure
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- Provides and accepts ongoing recognition and constructive feedback
- Partners with Management on Associate training needs to increase effectiveness
- Ensures adherence to all labor laws, policies, and procedures
- Promotes credit and loyalty programs during customer interactions
- Supports and participates in store shrink reduction goals and programs
- Promotes safety awareness and supports maintenance of a risk-free environment
- Performs other duties as assigned
Requirements:
- Able to work a flexible schedule to support business needs, including nights and weekends
- Superior organizational skills with attention to detail
- Capable of handling multiple tasks at one time
- Ability to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors to accomplish tasks
- Capable of lifting heavy objects with or without reasonable accommodation
- Strong communication skills
- Ability to train others
- One year retail and 6 months of leadership experience
Benefits offered to all Associates include: Associate discount; Employee Assistance Program (EAP); smoking cessation support; paid sick time; bereavement leave; child care discounts; pet insurance; credit union; cell phone discounts; and referral bonuses. In addition, Associates who meet certain service or hours requirements are eligible for the following benefits: 401(k); medical; dental; vision; health savings account; health care flexible spending account; life insurance; short and long term disability coverage; AD&D paid parental leave; paid holidays/vacation time/personal days; group auto/home/renters insurance discounts; scholarship program; and adoption assistance. Management Associates are also eligible to participate in an annual incentive program.
At Sierra, we embrace the unknown - and support each other on the journey. Every day is a chance to reinvent what’s possible within our stores. We’re not afraid to scale mountains to Discover Different. That kind of fearless attitude extends throughout the entire TJX family, which includes TJ Maxx, Marshalls, HomeGoods, and Homesense.
Discover Different also means that we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes: Sierra Trading Post Store 0141 || Carlisle Rd - Delco Plaza || York || PA || 17404
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