Global Franchise Performance Executive

Title: Global Franchise Performance Executive

Reports to: VP Global Performance

Location: Omaha, NE

Compensation: Salary exempt, based on experience

Office Hours: Monday-Friday, 8am-5pm (travel appx. 25-50% of time)

About the company:

Signal is an innovative company offering franchising to entrepreneurs or law enforcement for security guard service firms. Signal has redefined the security industry through branding, technology, and its leading-edge business model and is experiencing phenomenal growth. Our corporate office sells franchises, launches them, and provides all the facets of business support and development.

Position Summary:

The Global Franchise Performance Executive will focus on supporting our Canadian Franchise locations primarily, as well other Master Franchise locations, to accelerate growth by adding value through training, coaching, and mentoring, and holding accountable as they progressively build their revenue and profitability in a dynamic and growing business.

Roles:

• Assist Canadian Franchise Owners with the utilization of all resources and drive participation in company-wide initiatives, events, and programs.
• Influence Canadian Franchise Owners to operate within our company values and standards and always deliver a high level of service on brand to all partners, clients, and stakeholders.
• Develop and maintain a schedule of proactive phone calls to Canadian Franchise Owners to clarify, develop, and support business goals and objectives, continuously moving forward toward accomplishing these goals and objectives through critical growth and transition periods.
• Supporting Canadian and Master Franchise revenue and profitability growth by consistently coaching and affirming our sales process, and usage of sales tools including pricing calculator and Hubspot.
• Understand Operating Software (Edge) and be able to support Canadian and Master Franchises with proper usage and best practices.
• Continuously collaborate with all other departments to support operational excellence of Franchise Owners.
• Delivering presentations in front of small and large groups (i.g. training sessions, webinars, and conference calls).
• Traveling approximately 25-50% of the time to conduct scheduled market visits.
• Supporting and assisting VP of Global Performance in developing and executing the strategies of the department.
• This job description does not contain a comprehensive listing of activities, duties or responsibilities that are required of the position. Other duties, responsibilities and activities may change or be assigned at any time due to organizational needs

Qualifications/knowledge:

• At least 10 years experience in a professional business environment
• 5-7 years leadership and or coaching experience
• Ability to use Microsoft suite products, and other computer software
• Must have strong analytical and problem-solving skills
• Must be a positive and inspiring motivator
• Willing to contribute to a Championship Culture of teamwork, passion, and collaboration

Skills/Abilities:

• Understand and uphold the policies and procedures established by Signal and its core values (Passion, Honesty & Integrity, Relationships, Serving and Learning)
• Strong written and verbal communication skills
• Must be self-motivated and comfortable working independently or in a team environment
• Ability to multi-task and manage priorities
• Ability to relate to small business owners
• Must be able to complete all physical requirements of the job with or without reasonable accommodation.

Team Member Benefits:

• Competitive base pay, quarterly bonus plan, and long-term incentive plan
• Medical, dental, vision, HSA options, and employee assistance program covering employee and eligible dependents
• 100% company paid life insurance, short-term disability, and long-term disability
• Paid Time Off and Holidays

Environmental/Working Conditions:

Normal office environment. Occasional overtime may be required as business needs dictate.

Exposure to moderate notice levels and on occasion outside weather conditions.

Physical Demands:

Requires sitting and standing associated with a normal office environment. Manual dexterity needed for using a calculator, computer keyboard, and phone. This description is intended to provide only basic guidelines for meeting job expectations.

Physical Demands key:

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5 hrs./day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs./day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5 hrs./day)