The Client Account Specialist (CAS) is a key role within the Signarama store. The CAS is the voice of the customer in the store and is responsible for making sure each customer’s work is completed accurately, on time, and ensure that our customer experience is consistently positive. The CAS is a combination of an inside salesperson and a customer service expert.
The CAS manages all inbound calls as well as walk-in prospects and clients, in a courteous and professional manner. Coordinate and execute in-house marketing programs. Demonstrate a professional image of the Signarama brand at all times.
Duties may also include some tasks, which could prepare the job holder to become the office/store manager in the future. The CAS is also responsible for daily customer follow up including notifying them when jobs are complete, obtaining approval on custom designs, and accounts payable.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS:
PHYSICAL REQUIREMENTS:
ADDITIONAL DESIRABLE SKILLS:
ABOUT US:
Our local Signarama stores serve brand building and visibility experts in their local business communities. We don't just sell signs...just about anyone can do that! Our stores deliver multiple products and services as part of solutions for businesses to increase customers and build brand awareness. Each of our stores is individually owned and operated by highly trained experts who serve their local community.
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