What are the responsibilities and job description for the Customer Service Representative position at Signeekwave?
About Us
Welcome to Signeekwave: Where Vision Meets Reality
At Signeekwave, we believe that architecture has the power to shape our world, ignite emotions, and inspire awe. We are an innovative and forward-thinking architecture firm committed to creating exceptional spaces that blend functionality, aesthetics, and sustainability. With a team of talented architects, designers, and engineers, we strive to push the boundaries of architectural design and create transformative experiences for our clients.
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the primary point of contact for our clients, providing support and ensuring exceptional service delivery. This is a great opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering outstanding customer experiences.
Salary Range
$39500 - $52450 per year
Responsibilities
Welcome to Signeekwave: Where Vision Meets Reality
At Signeekwave, we believe that architecture has the power to shape our world, ignite emotions, and inspire awe. We are an innovative and forward-thinking architecture firm committed to creating exceptional spaces that blend functionality, aesthetics, and sustainability. With a team of talented architects, designers, and engineers, we strive to push the boundaries of architectural design and create transformative experiences for our clients.
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the primary point of contact for our clients, providing support and ensuring exceptional service delivery. This is a great opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering outstanding customer experiences.
Salary Range
$39500 - $52450 per year
Responsibilities
- Serve as the main point of contact for clients, addressing their inquiries and providing accurate and timely responses.
- Actively listen to clients' needs and concerns, and offer appropriate solutions or escalate issues to the appropriate department.
- Provide product information and recommendations to clients, ensuring they have a thorough understanding of our services and offerings.
- Assist with order processing, including accurately entering and updating client information in our system.
- Track and monitor order statuses, ensuring timely updates and delivery.
- Resolve customer complaints, striving to achieve satisfactory resolutions and maintaining client satisfaction.
- High school diploma or equivalent.
- Excellent written and verbal communication skills.
- Strong problem-solving and analytical skills.
- Proficient in using customer relationship management (CRM) software.
- Detail-oriented with the ability to multitask and prioritize work effectively.
- Ability to work independently as well as in a team environment.
- Dental Insurance
- Disability Insurance
- Health Insurance
- Flexible Spending Account
Salary : $39,500 - $52,450
Customer Service Representative
Scally Wag Homes -
Wayne, PA
Customer Service Representative
Perfect Placement Group, LLC -
Hatboro, PA
Customer Service Representative
Child Guidance Resource Centers -
Havertown, PA
