Job Posting for Personal Insurance Account Manager at Sihle Insurance Group Inc
Description
Founded in 1974, Sihle Insurance Group is an established leader in the insurance industry built upon foundational principles including respect, excellent customer service, and a people first attitude. Sihle is one of the largest privately held agencies in Florida with the home office located in Altamonte Springs on the exact location the business began over 49 years ago with 7 additional office locations spread throughout Florida. Sihle Insurance is committed to continuing the legacy as a family-owned company well into the future as we take pride in serving our clients, the community, and our employees.
We are currently hiring for a Personal Insurance Account Manager to join our team in Melbourne, FL!
Benefits for the Personal Insurance Service Account Manager:
Reduced hour work week with full pay
401(k) matching
Company paid health insurance
Company paid dental insurance
Company paid life insurance
Vision insurance plus much more!
Generous Paid time off – Holidays & PTO
VTO (Volunteer Time off)
2 Hours/Month for appointments
Competitive base salary
Bonus incentive based on individual/agency performance
Requirements for the Personal Insurance Account Manager:
Minimum of an Active Florida 4-40 (Customer Representative License), 2-20 (Property and Casualty License), or 20-44 (Personal Lines Agent)
Ideal candidate with 3 years experience servicing Personal Lines Insurance Accounts
Applied Epic experience is a plus
Bilingual is a plus
Ability to perform under pressure and work in a fast-paced environment
Excellent verbal and written communication skills with prompt response times
Knowledge of insurance products and their application to business
Professional phone/office etiquette
Maintains a cordial and professional relationship and has a strong service focus
Ability to perform at a high volume with a high degree of accuracy
Exceptional personal character, including a strong work ethic, positive attitude, and willingness to assist others.
Ability to cross-sell to new and existing clients
Responsibilities for the Personal Insurance Account Manager:
Manage an assigned personal lines insurance book of business
Deliver amazing client service
Ensure all productivity, quality, and service standards are met
Implement client insurance policy administrative processes, including tracking, renewals, new policy set-up, online rating, invoicing, accounts receivables monitoring, audit and contract review, finance contact preparation, and policy review
Maintain current, accurate data in the Applied Epic agency management system
Develop and maintain positive, productive relationships with agents, leadership, and co-workers
Provide high level, responsive customer service to clients
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