Key Account Manager

About Silgan Dispensing Systems:

Silgan Dispensing Systems is a growing global company with operations in over 10 countries where we develop dispensing solutions for iconic brands in the beauty, fragrance, personal care, home, and healthcare markets. The dispensers we manufacture can be found on some of your favorite products. When you spray your kitchen counter, wash your hair, or put on your favorite perfume there’s a good chance you’re using a sprayer, pump or closure we make! We help brands enhance peoples’ lives through our innovative solutions that make dispensing easier, more comfortable and more sustainable.

At Silgan Dispensing, you can expect an open, safe and welcoming workplace with team members who are committed to our values: We are customer-oriented, innovative, driven to excel, respectful, inclusive and sustainably focused. We are guided by our belief that we do our best work when we work as One Team.

Benefits:

Those who join our team will have access to a competitive healthcare benefits package that includes options for medical, dental, vision, short-term disability, life insurance, identity theft protection and more to customize your benefits package. You’ll also enjoy:

• Flexible remote work options
• Paid vacation and holidays (22 days for new employees)
• 401k match (100% of 5%)
• Cash incentive bonus program for qualifying positions

Career Opportunity:

The Sales Account Manager - Key Account Manager drives the success of Silgan Dispensing Systems’ business by managing a customer base, pricing, and our sales strategy. This position reports to the Director of Sales, Fragrance and Beauty, and partners closely with our leadership team and within Innovation to generate incremental growth on a set of accounts and increase customer satisfaction.

Responsibilities:

• Manage strategic accounts, as required, by creating and working within a global account team. Penetrate and connect multiple functions and levels within customer organizations to key internal resources to drive partnerships, business growth, and value delivery.
• Understand our customer’s business strategy, market positioning and consumer perception of their brands to identify new product opportunities that lead to new business pipeline and projects.
• Engage beyond procurement within our customer’s organizations and interact with R&D, Marketing and Supply Chain to better understand customer’s needs and value drivers.
• Understand and leverage SDS’ competitive advantages vs our competition: product performance, supply chain, consumer benefit.
• Be an active “voice of the customer” on customer needs, innovation opportunities, and project execution with cross functional partners in the business.
• Develop and implement winning value propositions leveraging “insights selling” practices.
• Negotiate terms and conditions against both current and new business that drives growth, protects margins, and reduces risk for SDS while maintaining strong customer relationships.
• Manage account planning, pre-call planning, needs assessment, value selling, pipeline management, and Salesforce.com CRM systems.
• Work closely with operations, marketing, design strategy and innovation to execute territory and account growth objectives.
• Supports sales leader in establishing sales objectives by forecasting and developing annual sales quotas for his or her territory; projecting expected sales volume and profit for existing and new products.
• Maintain and build strong knowledge of SDS Beauty & Fragrance solutions, product launches, product line and the competitive environment. Understand and apply this knowledge to solve customer needs, challenges, and concerns.

Requirements:

• Bachelor’s degree (B.S.) in Business or related field.
• 5 plus or more years of direct sales / key account management experience; experience with a CPG company specializing in creative packaging or related products is preferred.
• Ability to learn and apply new approaches and stay on top of the latest marketing and sales techniques, technologies and tactics that complement organizational sales efforts.
• Excellent interpersonal, communication and organizational skills with ability to work with all levels of the organization.
• Proven experience in working in a decentralized organization with home office activities and very frequent travels
• Detail oriented and self-motivated to exceed sales growth results.
• Proficient user of Excel, PowerPoint, and Word