Job Posting for Client Services Assistant at Simmons Financial Partners, LLC
Job Description
Job Description
We are seeking a Client Services Assistant to join our team! You will be responsible assisting our advisors and brokers with the handling of account paperwork and record keeping, as well as for helping clients by providing information about our services and resolving technical issues.
Responsibilities :
Communicating with our clients in a professional manner in the office and by using telephone or e-mail
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Qualifications :
Previous experience in customer service or sales : Associates degree or two years experience in an insurance or tax office preferred
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Experience MS Office suite, including Excel, Word, PowerPoint, and Publisher
Ability to learn and effectively use assorted software platforms
2 days ago
Salary.com Estimation for Client Services Assistant in Bennington, VT
$48,152 to $62,982
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