What are the responsibilities and job description for the Customer support specialist position at SimpleTire?
- Understand and resolve customer questions, concerns, issues, and needs; Process online orders, returns, replacements, adjustments, warranties, and installations;
- Maintain positive relationships with customers post-order to gauge satisfaction, solicit feedback, and meet any additional needs;
Listen and learn about products to become a subject matter expert and voice for the brand; Meet or exceed all individual and department KPIs and performance goals...Hiring Fast >
Last updated : 2024-10-07
Salary : $20
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