SEO Manager

ABOUT SIMPLEVIEW:

Simpleview is a software development, data analytics and digital marketing firm that supports destination marketing organizations to reach their tourism marketing goals with first-in-class digital products and services. We believe our customers -- towns, cities, states and nations across the globe -- have a role to play in creating great experiences for visitors, for the people who call them home and for businesses and workers who rely on travel to sustain their local economies.

We are looking to add to our professional, dedicated and hard working team an independent, talented, top-notch SEO Manager with a great work ethic who thrives in organizations that constantly adapt and evolve.

JOB SUMMARY:

This person manages and leads a team of client-facing staff dedicated to search engine optimization through setting and monitoring expectations. Through their insight, planning and leadership of others, they increase team efficiency, improve client satisfaction, reduce costs, minimize errors and waste of resources (including time), and improve employee productivity and morale while contributing to desired corporate objectives and meeting key performance indicators.

This position requires digital marketing savviness across all channels and foresight to plan for, and leverage, new opportunities and technologies for Simpleview.

RESPONSIBILITIES:

The SEO Manager is able and willing to carry out the responsibilities assigned to Lead, Senior SEO Analysts, and SEO Analysts.

Leadership:

• Leads SEO Analyst team, to include daily management of staff, projects, timelines and customer interactions.
• Directly oversees, coaches, mentors and evaluates team leads.
• Ensures time entries are completed daily and conducts month-end time review to ensure fair and accurate time billed.
• Ensures professional growth for team leads through guidance and training.
• Provides clear communication with Lead SEO Analysts, peer managers, and the Director of Digital Marketing.
• Manages resources, including time, information, budget, and personnel.
• Manages, prioritizes, and delegates tasks across the team.
• Reviews team’s work to ensure quality expectations are met.
• In collaboration with the Lead SEO Analysts, assigns client accounts to team members based on account characteristics, work load, and assessment of analyst strengths.
• Provides administrative oversight over the team, including time-off approvals.
• Sets team standards and processes to increase team efficiency and effectiveness.
• Manages and improves team member performance through regular 1:1 meetings, mid-year, and annual performance reviews.

Strategy and Planning:

• Develops, implements and updates SEO go-to-market strategy to meet department OKRs and KPIs.
• Grows department revenue through identification of new offerings.
• Assesses new tools, third-party products, technologies, systems and processes to improve SEO services, competitiveness, workflows and quality.
• Works with Customer Experience and New Business departments to assist with account plans, proposals and statements of work.

Customer Service and Support:

• Creates and maintains positive client relationships by ensuring the team is adhering to SLAs.
• Assists in developing a stronger presentation of analysis to show customers our service value and performance.
• Ensure monthly customer calls and reports are conducted to standard and on time, providing value and insight to the customer.
• Coordinates all SEO audits, serves as SME, fields all SEO questions and pulls in others as needed

REQUIREMENTS:

• Ability to travel up to 25% of the time, assisting with new business, conferences, and speaking engagements. Travel to the office as needed if remote.
• Empowering: defaults to trust and inclusivity, seeks and integrates input from others and puts effort into helping them achieve their potential; leads through inspiration and by example.
• Strategic: sees the big picture; can naturally see how individual parts relate to the whole; instinctively sees how customer and company objectives meet.
• Judicious: sensible in action and in thought, able to balance need for innovation with developing feasible and achievable plans.
• Results-oriented: achieves goals; holds self and others accountable for performance and meeting expectations.
• Planner: organized and confident in planning from ideation through completion, with an eye to detail and resourcing.
• Quick-study: learns new and complex information quickly and how to integrate it.

WHO WE ARE LOOKING FOR:

• Professionals with solid skills and solid principles
• People who know the web like an old friend
• Employees who thrive on problem solving and figuring things out
• Someone other people want to work with (organized, easy-going, non-toxic)

WHAT IS IN IT FOR YOU:

• Fulfilling work at a company that makes an impact in hundreds of communities across the globe
• The ability to set a career trajectory and move along a growth path
• Great co-workers, including geeks, parents, artists, gamers, veterans and average joes and janes
• 100% paid medical benefits for employees and short term disability paid by the company options for vision, dental, long term disability & life
• 401(k) with employer match

This position is available to both the Tucson-area and remote candidates. At this time, Simpleview can currently only employ remote staff who reside in the following U.S. states or Canadian province: Arizona, British Columbia, California, Colorado, Connecticut,  Florida, Georgia, Idaho, Illinois, Indiana, Kansas,  Maryland,  Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Mexico, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.

Qualified candidates, please apply by going online at: https://www.simpleviewinc.com/our-world/staff/join-our-team/

Or submit your resumes at careers@simpleviewinc.com

Unless otherwise stated on the job description as location-specific, most of our positions are eligible for remote work. At this time, Simpleview can currently only employ remote staff who reside in the following U.S. states or Canadian province: Arizona, British Columbia, California, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Mexico, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.

Qualified candidates, please apply by going online at: https://www.simpleviewinc.com/our-world/staff/join-our-team/.

Or submit your resumes at careers@simpleviewinc.com.

Simpleview provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.