What are the responsibilities and job description for the SimpliSafe - Inbound Sales Representative position at SimpliSafe?
SimpliSafe Inbound Sales Representative
SimpliSafe Awarded 2021 Best Places to Work!
By the Boston Business Journal
Fast Growth Track! Fun Work Environment! Full-Time Benefits!
SimpliSafe is seeking motivated, ambitious, self-starters who are excited to grow with a high-performing team in our brand-new site in Richmond, VA.
The Inbound Sales Representative role requires you to be responsible for building strong relationships with new and existing customers. The role requires active listening skills and a strong sense of confidence to communicate effectively to a wide demographic of people across the country.
What You’ll Do
- As a SimpliSafe Inbound Sales Representative you will assist future customers through the process of selecting the right system, products and services best suited for their lifestyle needs.
- Identify key insights to customers’ needs and provide recommendations to help secure their home, family, pets, etc.
- Follow SimpliSafe’s sales methodology to ensure the highest level of respect, trust, and loyalty with our future customers.
- Perform customer follow-up activities including quotes, information requests, etc.
- Properly collect and input customer information for proper customer identification.
- Make recommendations of special promotions and affiliated partner’s products and services.
What You’ll Need
- Proven success in an inbound / outbound phone-based sales environment
- Enhanced listening skills to help identify the best solution for the customer
- Comfort with technology and ability to provide technical assistance for consumer electronics
- Proven record of outstanding attendance and timeliness in a structured environment
- Strong work ethic and the drive to contribute to company goals.
- Clear and effective communication skills, both written and verbal.
- Ability to work at times either independently and / or in a team setting.
- Ability to prioritize in a fast-paced environment, excellent time management skills.
- Positive, can-do attitude and eager for continuous improvement by demonstrating a learning mindset and being open to coaching and feedback.
- Strong commitment to customer happiness and satisfaction
**Must be eligible for certification as an electronic security employee, which requires submitting your fingerprints to the Virginia Department of Criminal Justice Services (DCJS) for use in conducting a national criminal records search and a Virginia criminal history search and final certification approval from DCJS.*'
Work Remotely
- No
Job Types: Full-time, Part-time
Work Location: One location
