What are the responsibilities and job description for the Area Manager position at Simply Right Inc.?
Simply Right is a leading organization in the field of cleaning services. Our goal is to make Simply Right the best cleaning services employer in the field by persistently improving, fostering excellent relationships with our customers, our team, and providing great value for the customers and employees alike.
Essential Functions
1. Supervise employees and help delegate the operation schedule to ensure proper work area coverage.
2. Evaluate the performance of personnel and inspect assigned areas to ensure proper work performance. This requires hands-on support and the ability to perform work when necessary.
This may include, but is not limited to: dust mopping, sweeping, servicing restrooms, window washing, and all partition glass, etc.
3. Find and define problems, resolve issues, and use these in making appropriate recommendations to management, staff, and/or customer contact to exercise continuous quality improvement and to exceed customer expectations.
4. Report any issues, concerns, or discrepancies to the Operations team.
5. Address customer concerns or inquiries and report any new or changing job/work orders.
6. On-the-job training for staff/employees to job-specific tasks.
7. Participates in company and customer training ensuring effective communication and distribution of information to supervisors, customers, and employees.
8. Carries out management responsibilities in accordance with the company’s policies, customer’s rules, regulations, and applicable laws when needed.
Knowledge and Skills
1. Ability to multi-task in a fast-paced environment with constantly changing priorities and high customer demand.
2. Knowledge of proper use of equipment, materials, and supplies used in maintenance work.
3. Must have excellent internal and external customer service skills.
4. Professional appearance and demeanor.
5. Ability to lead others and motivate people.
6. Ability to work individually and as part of a team; an intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills.
7. Microsoft Office skills.
8. Excellent written and verbal communication skills.
9. Bi-lingual English/Spanish desired.
Education and Work Experience
1. High School diploma or GED.
2. Two to Five years related experience and/or training; or equivalent combination of education and experience, preferably in the janitorial/facilities field.
Work Environment
1. Fast-paced office environment
2. High sense of urgency
3. Small to a large office environment
4. Exposed to a combination of normal office-type environments, shop environments, and commercial environments.
5. Regularly exposed to dust, odors, oil, fumes, and noise.
Requirements
1. Clean DMV record
2. Drive Between San Jose, CA & Sacramento, CA
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to handle, or feel objects, tools, or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, talk or listen, and frequent lifting of a minimum of 40 lbs.
Simply Right Inc is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Overtime
- Weekend availability
Education:
- High school or equivalent (Required)
Language:
- Spanish (Required)
Willingness to travel:
- 50% (Required)
Work Location: Multiple Locations