Wellness Coordinator - Primary Care Clinics

Wellness Coordinator - Primary Care Clinics

Singing River Pediatrics – Pascagoula / Full-Time / Monday-Friday

Position Overview:
The Wellness Coordinator performs Annual Medicare Wellness Visits (AWV), coordinates the Transition of Care Management (TCM) calls/visits, coordinates the Chronic Care Management (CCM) program in all Singing River Medical Clinics and assists in other areas of the clinic when needed.  He/She develops, promotes, implements, maintains, and enhances the Health and Wellness Program for Medicare patients, as well as any other insurance companies that may participate in such programs.

A major objective of the Wellness Program is a preventative approach to health care.  This Program includes early disease detection, risk assessment, health education and counseling.  The overall objectives of the Wellness Program is to generate a positive impact on the participating individuals and Singing River Health System by improving the health status of the individuals, lower health care costs, and improve patient outcomes. 

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Education:
Minimum four (4) years of college required.  Master’s degree preferred.  Appropriate experience may substitute for educational Requirements.

License:
N/A

Certification:
N/A

Experience:
Must have at least 3-5 years (recent) experience in the areas of nutritional analysis, counseling, preventative medicine or health promotion.  Must have experience conducting training sessions or making presentations to large groups.  Training development experience preferred.  Curriculum design and development experience preferred.

Reports to:
Director of Primary Care Services

Supervises:
TCM and CCM staff, as needed

Physical Demands:
Work may require standing or sitting for long periods.  Requires physical hand dexterity and full range of motion for operation of telephones and computer keyboard.  Requires ability to hear and see within a normal range.Requires ability to work under stressful situations with high concentration and energy level; may be stressful at times due to multiple calls and interruptions.
Occasional lifting of files or paper.  Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area.  Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.  Work involves using repetitive motions: substantial movements of the wrists, hands and/or fingers while operating standard office equipment such as computer keyboard copier and 10‐Key.  Work involves being able to perceive the nature of sound at normal speaking levels with or without
Correction; the ability to make fine discriminations in sound.  Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.  Must be able to be active for extended periods without experiencing undue fatigue.  Must be able to work flexible hours.

Mental Demands:
Must demonstrate keen mental faculties/assessment and decision making abilities.  Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone.  Must demonstrate strong written and verbal communication skills.  Must possess emotional stability conducive to dealing with high stress levels.Must demonstrate ability to work under pressure and meet deadlines.  Attention to detail and the ability to multi‐task in complex situations is required.  Must be able to understand the flow of financial and statistical information regarding insurance companies.  Must maintain a respectable working relationship throughout the organization.

Special Demands:
Must possess superior customer service skills and professional etiquette.Must possess proficient
Knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e. telephone, fax, etc.).Must have advanced knowledge and skill in using MS Excel.  Must have working knowledge of MS Outlook, Word, and PowerPoint.  Job requires traveling throughout all Singing River Medical Clinics – with the employee providing his/her own transportation.Must have a valid driver license.Work requires the ability to function independently, adapt to workload demands, set priorities, and understand and set goals.  Must possess highly developed organizational, planning and management writing skills.  Must understand the fundamentals of automated data processing, and quickly gain a detailed understanding of complex computerized and non‐computerized information.