Job Posting for Night auditor at Six Flags

The night auditor will work as a Front Desk agent while also working with the fiscal and Lodge room reports. Balance all of the daily revenues.

Compile and distribute Revenue reports on a daily basis. Greet and register guests into and out of the hotel in a courteous and professional manner.

Provide information and assistance to all resort guests.

What You Will Be Doing :

Maintain an environment of professionalism
Adhere to house rules, departmental policies, and safety standards
Communicate clearly with guests and management
Respond to or channel any guest requests / complaints to the department or proper manager
Use problem-solving skills to professionally handle any guest issue, question, or concern
Perform other duties as assigned by management

Job Duties and Responsibilities :

Adhere to PCI compliance procedures
Operate the Front Desk system to make reservations, post payment and revenue transactions, perform assigned system functions, and check guests in and out
Proper distribution of guest keys and staff keys
Complete daily duties as outlined on the Night Audit Checklist
Complete and balance the transactions for hotel.
Classify daily revenue and statistics in Night Audit Spreadsheets
Answer telephone calls from internal and external guests / customers as well as inter-departmental calls
Compliance with communication protocols for telephone and email

Additional Job Requirements :

Must be at least 18 years old
Must be available to work overnight shifts
Must be able to work weekends, holidays, and other shifts as necessary
Must be able to sit, stand, or walk for extended periods of time
For safety purposes, this individual must be able to communicate effectively in the English language, including the ability to read, write, speak, and understand the English language
Computer experience including proficiency in Microsoft Office (Word, Excel, Outlook)
Knowledge of Opera software preferred
Possess organizational skills and attention to detail
Prior guest services experience required
Must have a friendly, enthusiastic, and service-oriented attitude
Must be able to perform tasks safely and adhere to company policy
Ability to share all possible hotel and safari knowledge as trained
Ability to handle multiple tasks in a fast paced environment